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Security troubleshooting, Use a certificate to authenticate your smart card, I cannot unlock my device using my smart card – Blackberry 8300 User Manual

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Use a certificate to authenticate your smart card

If you use a certificate to authenticate your smart card, the certificate authenticates your smart card whenever you use your smart card
to unlock your BlackBerry® device.

1. In the device options, click Security Options.

2. Click General Settings.
3. Set the Authentication Certificate field.

4. Press the Menu key.
5. Click Save.

To stop using a certificate to authenticate your smart card, set the Authentication Certificate field to None.

Security troubleshooting

I cannot unlock my device using my smart card

Try performing the following actions:

• Verify that the correct smart card is inserted in the smart card reader.
• Verify that the smart card is inserted in the smart card reader correctly.

My device prompts me to make an emergency call when I type a password

If your BlackBerry® device password contains a combination of letters that corresponds to an emergency access number, your device
might prompt you to make an emergency call when you type your device password.
To continue typing your device password, press the Escape key.

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