Warranty, Day satisfaction guarantee policy, How to obtain service – RIDGID R840011 User Manual
Page 19: Ridgid, Additional limitations
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WARRANTY
Proof of purchase must be presented when requesting war-
ranty service.
Limited to RIDGID
®
hand held and stationary power tools
purchased 2/1/04 and after. This product is manufactured
by One World Technologies, Inc. The trademark is licensed
from RIDGID, Inc. All warranty communications should be
directed to One World Technologies, Inc., attn: RIDGID Hand
Held and Stationary Power Tool Technical Service at (toll
free) 1-866-539-1710.
90-DAY SATISFACTION GUARANTEE POLICY
During the first 90 days after the date of purchase, if you are
dissatisfied with the performance of this RIDGID
®
Hand Held
and Stationary Power Tool for any reason you may return
the tool to the dealer from which it was purchased for a full
refund or exchange. To receive a replacement tool you must
present proof of purchase and return all original equipment
packaged with the original product. The replacement tool
will be covered by the limited warranty for the balance of
the 3 YEAR service warranty period.
WHAT IS COVERED UNDER THE 3 YEAR
LIMITED SERVICE WARRANTY
This warranty on RIDGID
®
Hand Held and Stationary Power
Tools covers all defects in workmanship or materials and nor-
mal wear items such as brushes, chucks, motors, switches,
cords, gears and even cordless batteries in this RIDGID
®
tool for three years following the purchase date of the tool.
Warranties for other RIDGID
®
products may vary.
HOW TO OBTAIN SERVICE
To obtain service for this RIDGID
®
tool you must return it;
freight prepaid, or take it in to an authorized service center
for RIDGID
®
branded hand held and stationary power tools.
You may obtain the location of the authorized service center
nearest you by calling (toll free) 1-866-539-1710 or by log-
ging on to the RIDGID
®
website at www.ridgid.com. When
requesting warranty service, you must present the original
dated sales receipt. The authorized service center will re-
pair any faulty workmanship, and either repair or replace
any part covered under the warranty, at our option, at no
charge to you.
One World Technologies, Inc.
P.O. Box 35, Hwy. 8
Pickens, SC 29671
RIDGID
®
HAND HELD AND STATIONARY POWER TOOL
3 YEAR LIMITED SERVICE WARRANTY
WHAT IS NOT COVERED
This warranty applies only to the original purchaser at retail
and may not be transferred. This warranty only covers de-
fects arising under normal usage and does not cover any
malfunction, failure or defect resulting from misuse, abuse,
neglect, alteration, modification or repair by other than an
authorized service center for RIDGID
®
branded hand held
and stationary power tools. Consumable accessories pro-
vided with the tool such as, but not limited to, blades, bits
and sand paper are not covered.
RIDGID, INC. AND ONE WORLD TECHNOLOGIES, INC.
MAKE NO WARRANTIES, REPRESENTATIONS OR
PROMISES AS TO THE QUALITY OR PERFORMANCE
OF ITS POWER TOOLS OTHER THAN THOSE SPECIFI-
CALLY STATED IN THIS WARRANTY.
ADDITIONAL LIMITATIONS
To the extent permitted by applicable law, all implied war-
ranties, including warranties of MERCHANTABILITY or FIT-
NESS FOR A PARTICULAR PURPOSE, are disclaimed. Any
implied warranties, including warranties of merchantability
or fitness for a particular purpose, that cannot be disclaimed
under state law are limited to three years from the date of
purchase. One World Technologies, Inc. and RIDGID, Inc.
are not responsible for direct, indirect, incidental or conse-
quential damages. Some states do not allow limitations on
how long an implied warranty lasts and/or do not allow the
exclusion or limitation of incidental or consequential dam-
ages, so the above limitations may not apply to you. This
warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.