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Id m, Cid r, Id n – RCA 27935 User Manual

Page 2: Emory, Eadset, Peration, Hanging, Attery, Afety, Recautions

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R

ECEIVING

AND

S

TORING

C

ALLS

When you receive a call, the information is transmitted by
the phone company to your Caller ID telephone between
the first and second ring.

When the memory is full, a new call automatically
replaces the oldest call in memory.

NEW appears in the

display for calls received that have not been reviewed.

NOTE:

Check with your local phone company

regarding name service availability.

R

EVIEWING

R

ECORDS

As calls are received and stored, the display is updated to
let you know how many calls have been received.

• Press the CID review down button to scroll through the

call records from the most recent to the oldest.

• Press the CID review up button to scroll through the call

records from the oldest to the newest.

T

RANSFERRING

CID R

ECORDS

TO

M

EMORY

You may transfer a Caller ID record to your phone’s memory.

NOTE:

It is important that you format CID records

correctly before storing in memory. It is not possible
to re-format CID records stored in memory.

1. Use the CID review (up or down arrow) button to scroll

to the desired record.

2. Press the mem button.

Select Memo 1-0 shows in the

display.

3. Press the desired memory location. Example, press the

number 1 key to store the record in memory location 1.

D

ELETING

R

ECORDS

Use the redial/delete button to erase the record currently
shown in the display or all records.

D

ELETING

THE

C

URRENT

R

ECORD

1. Make sure the phone is OFF (not in talk mode).

2. Use the CID review (up or down arrow) buttons to

display the desired Caller ID record.

3. Press redial/delete. The display shows

DELETE CID?

4. Press redial/delete again to erase the record.

D

ELETING

A

LL

R

ECORDS

1. Make sure the phone is OFF (not in talk mode).

2. Use the CID review (up or down arrow) buttons to

display any Caller ID record.

3. Press and hold redial/delete button until the unit beeps

and

DELETE ALL? shows in the display.

4. Press redial/delete again to erase all records. The

display shows

NO CALLS.

D

IALING

A

C

ALLER

ID N

UMBER

1. Make sure the phone is OFF (not in talk mode).

2. Use the CID review (up or down arrow) buttons to

display the desired Caller ID record.

3. Press callback. The number dials automatically.

C

HANGING

THE

N

UMBER

F

ORMAT

The hold/format button lets you change the format of the
displayed number. The available formats are as follows.

7-digit

7-digit telephone number.

10-digit

3-digit area code + 7-digit telephone
number.

11-digit

long distance code “1” + 3-digit area code +
7-digit telephone number.

1. Use the CID review (up or down arrow) buttons to scroll

to the number you want to call back.

2. If the number will not dial as shown, press the hold/

format button. Repeat if necessary, until the correct
number of digits are shown.

3. Press LINE 1 or 2/callback. The number dials automatically.

M

EMORY

Store up to ten 24-digit numbers in memory for quick
dialing. This memory feature is in addition to the 40 Caller
ID records that can be stored in the Caller ID memory log.

S

TORING

A

N

AME

AND

N

UMBER

IN

M

EMORY

1. Make sure the phone is OFF (not in talk mode).

2. Press the mem button.

Select Memo 1-0 shows in

the display.

3. Press the desired memory location (0 through 9).

4. Press the mem button again.

ENTER NAME shows in

the display.

NOTE:

If you don't want to enter the name, skip step 5.

5. Use the number keys on the handset to enter the name

(up to 15 characters) and press the memory button to
save. More than one letter is stored in each of the number
keys. For example, to enter the name Bill Smith, press the
2 key twice for the letter B. Press the 4 key 3 times for the
letter I. Press the 5 key 3 times for the letter L and wait for
the flashing cursor to automatically move to the next
position. Press the 5 key 3 times for the second letter L,
and wait 1 second for the cursor to automatically move to
the next position. Press the 1 key to insert a space between
the L and the S. Press the 7 key 4 times for the letter S;
press the 6 key once for the letter M; press the 4 key 3
times for the letter I; press the 8 key for the letter T; press
the 4 key twice for the letter H.

NOTE:

The cursor will automatically move to the next

position if another number key is pressed.

6. Press the mem button to save the name. The display

shows

ENTER TEL NUMBER.

7. Use the number keypad to enter the telephone number

you want to store (up to 24 digits).

8. Press mem again to store the number. You will hear a

confirmation tone.

C

HANGING

A

S

TORED

N

UMBER

Use the same procedure to change a stored number as you
do to store a number—you’re just replacing the phone
number with a different one.

S

TORING

A

R

EDIAL

N

UMBER

1. Make sure the phone is OFF (not in talk mode).

2. Press redial.

3. Press the mem button.

4. Press any number key (0-9) to store the phone number

in that memory location.

D

IALING

A

S

TORED

N

UMBER

1. Make sure the phone is ON by pressing the LINE 1 or 2/

callback button.

2. Press mem.

3. Press the number (0-9) for the desired memory location.

The number dials automatically.

- OR -

1. Make sure the phone is OFF (not in talk mode).

2. Press mem.

3. Use the CID review (up or down arrow) buttons to scroll

through the numbers stored in memory until the desired
number is shown.

4. Press LINE 1 or 2/callback. The numbers dial automatically.

IMPORTANT:

If you make test calls to emergency

numbers stored in memory, remain on the line and
briefly explain the reason for the call to the dispatcher.
Also, it’s a good idea to make these calls in off-peak
hours, such as early morning or late evening.

I

NSERTING

A

P

AUSE

IN

THE

D

IALING

S

EQUENCE

Press the # pause button two times to insert a delay in the
dialing sequence of a stored telephone number when a
pause is needed to wait for a dial tone (for example after
you dial 9 for an outside line, or to wait for a computer
access tone). Pause shows on the display as a

“P. “ Each

pause counts as 1 digit in the dialing sequence.

R

EVIEWING

AND

D

ELETING

S

TORED

N

UMBERS

1. Press mem, then use the CID review (up or down arrow)

buttons to view the entry.

2. While the entry is displayed, press redial/delete to

delete the entry. The display shows

DELETE?

3. Press redial/delete a second time to delete the entry.

C

HAIN

D

IALING

FROM

M

EMORY

Use this feature to make calls which require a sequence of
numbers such as using a calling card for a frequently
called long distance number. Basically, you dial each part
of the sequence from memory. The following example
shows how you can use chain dialing to make a call
through a long distance service:

The Number For Memory Location

Long distance access number

7

Authorization code

8

Frequently called long distance number

9

1. Make sure the phone is ON.

2. Press mem and then press 7.

3. When you hear the access tone, press mem and then

press 8.

4. At the next access tone, press mem and then 9.

TIP:

Wait for the access tones before pressing the next

memory button, or your call might not go through.

H

EADSET

AND

B

ELT

C

LIP

O

PERATION

C

ONNECTING

AN

O

PTIONAL

HEADSET

TO

THE

HANDSET

For hands free conversation,
connect the headset
(optional) to the HEADSET
jack as shown. The handset
receiver and microphone are
disabled when the headset
is connected.

Adjust the headset to rest
comfortably on top of your
head and over your ear.
Move the microphone to
approximately 2 to 3 inches
from your mouth.

• Press the LINE 1 or 2/callback button to answer or place

a call before using the headset.

C

ONNECTING

THE

B

ELT

C

LIP

There are two slots, one on each side of
the handset.

• Attach the belt clip by inserting the

sides of the belt clip into the slots. Snap
the ends of the belt clip into place.

C

HANGING

THE

B

ATTERY

Make sure the telephone is OFF before you replace battery.

1. Remove the battery compartment door.

2. Disconnect the cord attached to the

battery pack and remove the battery
pack from the handset.

3. Insert the new battery pack and connect

the cord into the jack inside the handset.

4. Put the battery compartment door back

on.

5. Place handset in the base to charge. Allow

the handset battery to properly charge (for 12
hours) prior to first use or when you install a
new battery pack. If you do not properly charge
the phone, battery performance will be compromised.

CAUTION:

To reduce the risk of fire or personal

injury, use only the battery listed in the
instruction book.

B

ATTERY

S

AFETY

P

RECAUTIONS

• Do not burn, disassemble, mutilate, or puncture. Like

other batteries of this type, toxic materials could be
released which can cause injury.

• Keep batteries out of the reach of children.

• Remove batteries if storing over 30 days.

G

ENERAL

P

RODUCT

C

ARE

To keep your telephone working and looking good, follow
these guidelines:

• Avoid putting the phone near heating appliances and

devices that generate electrical noise (for example,
motors or fluorescent lamps).

• DO NOT expose to direct sunlight or moisture.

• Avoid dropping and other rough treatment to the phone.

• Clean with a soft cloth.

• Never use a strong cleaning agent or abrasive powder

because this will damage the finish.

• Retain the original packaging in case you need to ship

the phone at a later date.

C

AUSES

OF

P

OOR

R

ECEPTION

• Aluminum siding.

• Foil backing on insulation.

• Heating ducts and other metal construction can shield

radio signals.

• You’re too close to appliances such as microwaves,

stoves, computers, etc.

• Atmospheric conditions, such as strong storms.

• Base is installed in the basement or lower floor of the

house.

• Base is plugged into an AC outlet with other electronic

devices.

• Baby monitor is using the same frequency.

• Handset battery is low.

• You’re out of range of the base.

C

ALLER

ID M

ESSAGES

The following indicators show the status of a message or
of the unit.

ERROR

Caller information has been interrupted
during transmission or the phone is
excessively noisy.

ENTER NAME

Prompt telling you to enter a name for
one of the 10 memory locations.

ENTER TEL

Prompt telling you to enter the

NUMBER

telephone number for one of the 10
memory locations.

DELETE?

Prompt asking if you want to erase
Caller ID records or one of the 10
numbers stored in the phone's
outgoing memory.

DELETE ALL?

Prompt asking if you want to erase all
Caller ID records.

DELETED

Prompt confirming the memory record
is erased.

END OF LIST

Indicates there is no additional
information in the Caller ID memory log.

NEW

Indicates call or calls have not been
reviewed.

UNKNOWN

The incoming call is from an area not

NAME/CALLER

serviced by Caller ID or the information
was not sent.

PAGING

Someone has pressed the PAGE button
on the base.

BLOCKED CALL

The person is calling from a number
that has been blocked from
transmission.

BLOCKED NAME

The person's name is blocked from
transmission.

REPT

Repeat call message. Indicates that a
new call from the same number was
received more than once.

NO DATA

No Caller ID information was received.

EMPTY

Indicates a memory location is vacant.

NO CALLS

Indicates no CID records have been
stored.

MESSAGE

Indicates a message is available.

WAITING

H

ANDSET

S

OUND

S

IGNALS

Signal

Meaning

A long warbling tone

Signals an incoming call

(with ringer on)

One short beep followed

Page signal

by one long beep

Three short beeps

Out of range

Four short beeps

Low battery warning

every 7 seconds

T

ROUBLESHOOTING

T

IPS

C

ALLER

ID

Problem

Solution

No Display

• Is battery fully charged? Try

replacing the battery. Make sure
the battery is properly installed
and connected.

• If you are using AC power, make

sure that the unit is connected to a
non-switched electrical outlet.
Disconnect the unit from the plug
and plug it in again.

• Did you order Caller ID service

from your local telephone
company?

Caller ID Error

• The unit displays this

Message

message if it detects anything
other than valid Caller ID
information during the silent
period after the first ring. This
message indicates the presence of
noise on the line.

T

ELEPHONE

Problem

Solution

No dial tone

• Check installation:
— Is the base power cord connected

to a working outlet?

— Is the telephone line cord

connected to the base unit and the
wall jack?

• Disconnect the base from the wall

jack and connect another phone to
the same jack. If there is no dial
tone in the second phone, the
problem might be your wiring or
local service.

• Is the handset out of range of the

base?

• Make sure the battery is properly

charged (12 hours).

• Is the battery pack installed

correctly?

• Did the handset beep when you

pressed the LINE 1 or 2/call back
button? Did the L1 or L2/vmwi
indicators come on? The battery
may need to be charged.

headphones

Headset
jack

Headset
plug

Slot for belt

Dial tone is OK, but

• Make sure the tone/pulse

can't dial out

setting is programmed correctly.

Handset does

• Make sure the RINGER switch

not ring

on the handset is turned to ON.

• You may have too many extension

phones on your line. Try
unplugging some phones.

• See solutions for “No dial tone.”

You experience

• Change channels

static, noise, or

• Is handset out of range?

fading in and out

Move closer to the base.

• Does the base need to be

relocated?

• Charge battery.
• Make sure base is not plugged

into an outlet with another
household appliance.

Unit beeps

• Place handset in base for 20

seconds to reset the security code.
If that doesn’t work, charge battery
for 12 hours.

• Clean charging contacts on

handset and base with a soft cloth,
or an eraser.

• See solutions for “No dial tone.”

• Replace battery.

Memory Dialing

• Did you program the memory

location keys correctly?

• Did you follow proper dialing

sequence?

• Make sure the tone/pulse setting is

programmed correctly.

• Did you reprogram numbers into

memory after power outage or
battery replacement?

S

ERVICE

This product may be serviced only by the manufacturer or
its authorized service agents. Changes or modifications not
expressly approved by ATLINKS USA, Inc. could void the
user’s authority to operate this product. For instructions on
how to obtain service, refer to the warranty included in this
guide or call customer service at 1-800-448-0329.

Or refer inquiries to:
ATLINKS USA, Inc.
Manager, Consumer Relations
P O Box 1976
Indianapolis, IN 46206

Attach your sales receipt to the booklet for future reference or jot
down the date this product was purchased or received as a gift.
This information will be valuable if service should be required
during the warranty period.

Purchase date_________________________________________________

Name of store_________________________________________________

I

NTERFERENCE

I

NFORMATION

This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not
cause harmful interference; and (2) This device must accept any
interference received, including interference that may cause
undesired operation.

This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation.

If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

Reorient or relocate the receiving antenna (that is, the antenna
for radio or television that is “receiving” the interference).

Reorient or relocate and increase the separation between the
telecommunications equipment and receiving antenna.

Connect the telecommunications equipment into an outlet on a
circuit different from that to which the receiving antenna is
connected.

Consult the dealer or an experienced radio/TV technician for help.

If these measures do not eliminate the interference, please
consult your dealer or an experienced radio/television technician
for additional suggestions. Also, the Federal Communications
Commission has prepared a helpful booklet, “How To Identify and
Resolve Radio/TV Interference Problems.” This booklet is available
from the U.S. Government Printing Office, Washington, D.C.
20402. Please specify stock number 004-000-00345-4 when
ordering copies.

L

IMITED

W

ARRANTY

What your warranty covers:

Defects in materials or workmanship.

For how long after your purchase:

One year, from date of purchase.

(The warranty period for rental units begins with the first rental

or 45 days from date of shipment to the rental firm, whichever
comes first.)

What we will do:

Provide you with a new or, at our option, a refurbished unit. The

exchange unit is under warranty for the remainder of the
original product’s warranty period.

How you get service:

Properly pack your unit. Include any cables, etc., which were

originally provided with the product. We recommend using the
original carton and packing materials.

”Proof of purchase in the form of a bill of sale or receipted

invoice which is evidence that the product is within the
warranty period, must be presented to obtain warranty service.”
For rental firms, proof of first rental is also required. Also print
your name and address and a description of the defect. Send
via standard UPS or its equivalent to:

ATLINKS USA, Inc.
c/o Thomson multimedia Inc.
11721 B Alameda Ave.
Socorro, Texas 79927

Pay any charges billed to you by the Exchange Center for

service not covered by the warranty.

Insure your shipment for loss or damage. ATLINKS accepts no

liability in case of damage or loss.

A new or refurbished unit will be shipped to you freight

prepaid.

What your warranty

does not

cover:

Customer instruction. (Your Owner’s Manual provides

information regarding operating instructions and user controls.
Any additional information, should be obtained from your
dealer.)

Installation and setup service adjustments.

Batteries.

Damage from misuse or neglect.

Products which have been modified or incorporated into other

products.

Products purchased or serviced outside the USA.

Acts of nature, such as but not limited to lightning damage.

Product Registration:

Please complete and mail the Product Registration Card packed

with your unit. It will make it easier to contact you should it
ever be necessary. The return of the card is not required for
warranty coverage.

Limitation of Warranty:

THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY

APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR
WRITTEN INFORMATION GIVEN BY ATLINKS USA, INC., ITS
AGENTS, OR EMPLOYEES SHALL CREATE A GUARANTY OR IN
ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.

REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS

WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER.
ATLINKS USA, INC. SHALL NOT BE LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE
OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY
EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS
DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE
GOVERNED BY THE LAWS OF THE STATE OF INDIANA. EXCEPT
TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO
THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.

How state law relates to this warranty:

Some states do not allow the exclusion nor limitation of

incidental or consequential damages, or limitations on how
long an implied warranty lasts so the above limitations or
exclusions may not apply to you.

This warranty gives you specific legal rights, and you also may

have other rights that vary from state to state.

If you purchased your product outside the USA:

This warranty does not apply. Contact your dealer for warranty

information.

CUS

T

OMER:

CUT

AL

ONG DO

T

TED LINE.

DESCRIPTION

MODEL NO.

TOTAL

QTY.

PRICE*

Belt clip

$4.95

Headset

$36.35

$14.95

Replacement battery

A

CCESSORY

O

RDER

F

ORM

5-2538

5-2425

5-2522

Please make sure that this form has been filled out completely.

To order, call 1-800-338-0376 (for accessories only) or

complete this order form.

Copy your complete account number from your
Master Card or Discover.

____________________________________________________________________

Authorized Signature

My card expires:

Copy the number above your
name on the Master Card.

For credit card purchases

Your complete charge card number, its expiration date and your
signature are necessary to process all charge card orders.

Copy your complete account number from your VISA card.

My card expires:

*Prices are subject to change without notice.

Total Merchandise.........................................$_______________

Sales Tax........................................................$_______________

We are required by law to collect the appropriate sales tax for each individual state,
county, and locality to which the merchandise is being sent. Duties will apply for
shipments to Canada.

Use VISA or Master Card or Discover preferably. Money order or check must be in U.S.
currency only. No COD or Cash. All accessories are subject to availability. Where
applicable, we will ship a superseding model.

Shipping/Handling....................................... $_______________

Total Amount Enclosed.................................$_______________

Mail order form and money order or check (in U.S. currency)
made payable to Thomson multimedia Inc. to:

Thomson multimedia Inc.

Mail Order Department

P.O. Box 8419

Ronks, PA 17573-8419

Name_______________________________________________________

Address_____________________________________ Apt.____________

City ________________________State________ ZIP_________________

Daytime Phone Number ( )_______________________________

$5.00

$15.50

Power supply

5-2530