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Troubleshooting tips – RCA RP-7984 User Manual

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Troubleshooting Tips

Problem

Solution

System doesn’t turn on

• Make sure power cord is securely plugged into the AC power outlet (or

that the batteries are fresh).

• When operating on batteries, make sure the AC power cord is unplugged

from the AC power jack on the back of the main unit.

• Unplug the unit for a moment, and then plug it back in.

• Check the outlet by plugging in another device.

No sound

• Adjust volume setting.

• Press MUTE on the remote (Model RP-7984 only).

• Check for proper connection of speaker wires.

• Make sure you’ve selected the correct function: CD, TAPE, or RADIO

Poor radio reception

• Adjust the FM whip antenna for better FM reception .

• Rotate the unit to achieve better AM reception.

• Try turning off electrical appliances near the unit, such as hair dryers,

vacuum cleaners, or fluorescent lights.

CD doesn’t play

• Make sure the tray contains a disc.

• Try another disc.

• Make sure that disc’s label is facing up.

• Make sure that Pause mode is not activated.

• Make sure DISC function is selected.

CD sound skips

• Clean the disc (as explained in “Care and Maintenance”).

• Check disc for warping, scratches, or other damage.

• Check for vibration or shock that may affect the unit; move system if

necessary.

Distorted or noisy recordings

• Inspect the recording head and clean it if necessary.

• Demagnetize recording head (as explained in “Care and Maintenance”).

Remote control won't work

• Be sure the unit is plugged into a working AC outlet.

• Press POWER button to assure that the system is on.
• Press the FUNCTION button on the remote until desired function is

selected: CD, TAPE, or RADIO.

• Replace batteries if they are weak. Assure that batteries are installed in

the directions indicated on the back of the remote.

• Point the remote control directly at the remote sensor while pressing

buttons.

• Move closer to system while using the remote control.
• Move any obstacles between the remote and the system.

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