Limited warranty, General, The effective date – Rheem Marathon Thermal MTS105200 User Manual
Page 16: Applicable warranty periods, Exclusions, Service labor responsibility, Shipping costs, How to make a claim, Exclusive warranty - limitation of liability
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16
LIMITED WARRANTY
GENERAL
Water Heater Innovations, Inc. warrants its products to be free from factory defects in workmanship and material, and will furnish a replacement for any part which fails in normal use,
within the applicable Warranty Periods stated below. If an exact replacement storage tank is not available for any reason, Water Heater Innovations, Inc. reserves the right to provide a com-
parable model. Replacements furnished will be warranted for only the unused portion of the applicable original Warranty Period. This Limited Warranty does not cover installation service
or labor costs, which will be your responsibility.
THE EFFECTIVE DATE
The Effective Date is the date of original installation if properly documented;; otherwise it is the date of manufacture plus NINETY (90) days.
APPLICABLE WARRANTY PERIODS
The Applicable Warranty Period varies depending on the use or application and upon what part fails.
Residential Use: If the thermal storage tank is installed in a single family dwelling owned by the original purchaser of the thermal storage tank, then subject to proof of purchase
of the thermal storage tank:
)RUDVORQJDVWKHRULJLQDOSXUFKDVHURZQVWKHKRPHDQGGRHVQRWPRYHWKHWKHUPDOVWRUDJHWDQNWater Heater Innovations, Inc. will furnish a replacement storage tank if the
tank fails. If the home is sold the tank warranty converts to FIFTEEN (15) years from the date to manufacture and the remainder of the FIFTEEN (15) years transfers to the
second owner.
)RUD:DUUDQW\3HULRGRI),9(\HDUVIURPWKH(IIHFWLYH'DWHRU6,;\HDUVIURPWKHGDWHRIPDQXIDFWXUHZKLFKHYHULVJUHDWHUWater Heater Innovations, Inc. will furnish
a replacement for any other parts of the thermal storage tank that fail.
Commercial Use: If the thermal storage tank is installed in a residential rental property, a commercial building or in an agricultural application such as a dairy barn:
)RUD:DUUDQW\3HULRGRI7(1\HDUVIURPWKH(IIHFWLYH'DWHWater Heater Innovations, Inc. will furnish a replacement thernal storage tank if the tank fails.
)RUD:DUUDQW\3HULRGRI),9(\HDUVIURPWKH(IIHFWLYH'DWHWater Heater Innovations, Inc. will furnish a replacement for any other parts that fail on a thermal storage tank
installed in a residential rental property or in a leasing program.
)RUD:DUUDQW\3HULRGRI7+5((\HDUVIURPWKH(IIHFWLYH'DWHWater Heater Innovations, Inc. will furnish a replacement for any other parts that fail on a thermal storage
tank installed in agricultural applications such as dairy barns.
Industrial Use: In an application where the heated water is used as a part of an industrial or commercial process:
)RUD:DUUDQW\3HULRGRI),9(\HDUVIURPWKH(IIHFWLYH'DWHWater Heater Innovations, Inc. will furnish a replacement thermal storage tank in industrial/commercial appli-
cations if the tank fails.
)RUD:DUUDQW\3HULRGRI21(\HDUIURPWKH(IIHFWLYH'DWHWater Heater Innovations, Inc. will furnish a replacement for any other parts that fail on a thermal storage tank
installed in industrial/commercial applications.
EXCLUSIONS
This Warranty Will Not Apply:
1.
To defects or malfunctions resulting from failure to install, operate or maintain the unit in accordance with the instructions provided;;
2. To damage from abuse, accident, fire, flood, freeze and the like;;
3. To damage or failure caused by operating the unit with an empty or partially empty tank;;
4.
In the event the tank failure occurs due to the storage tank being operated at excessive water temperatures, or the storage tank is not supplied with potable water,
or if the tank is subjected to pressures exceeding the rating plate, which must not be altered, defaced, or removed
5. To defects or damage caused by the use of any attachment, including any energy saving device, not authorized by Water Heater Innovations, Inc;;
6. To units installed outside of the 50 states (and the District of Columbia) of the United States and the provinces of Canada;;
7. To units not installed in accordance with applicable local codes, ordinances and good trade practices;;
8. To the thermal storage tank is moved from its original installation location;;
9. To damage or failures resulting from the thermal storage tank being modified in any way;;
SERVICE LABOR RESPONSIBILITY
This Limited Warranty does not cover any labor expense for service, removal, or re-installation. All such expenses are your responsibility.
SHIPPING COSTS
Water Heater Innovations, Inc. will pay the transportation costs for the replacement to a convenient delivery point selected by us. You must pay any local cartage, including the cost
of returning the replaced item to a convenient shipping location selected by us, if required.
HOW TO MAKE A CLAIM
To obtain warranty service, contact the dealer where the thermal storage tank was purchased. The ORIGINAL DATED RECEIPT OR OTHER PROOF OF PURCHASE AND
DATE OF INSTALLATION, accompanied by the model and serial numbers, are required. If you are unable to contact the original dealer, contact any other dealer in your area that
sells or services non-metallic thermal storage tanks, or if necessary contact Water Heater Innovations, Inc.’s Warranty Department at our address indicated below. The item to be
replaced must be made available in exchange for the replacement for inspection of the claimed defect.
EXCLUSIVE WARRANTY - LIMITATION OF LIABILITY
No one is authorized to make any other warranties on our behalf. ANY IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICU-
LAR PURPOSE, SHALL NOT EXTEND BEYOND THE APPLICABLE WARRANTY PERIODS SPECIFIED ABOVE. OUR SOLE LIABILITY WITH RESPECT
TO ANY DEFECT SHALL BE SET FORTH IN THIS WARRANTY AND ANY CLAIMS FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING
DAMAGE FROM WATER LEAKAGE) ARE EXCLUDED. Some states do not allow limitations on how long an implied warranty lasts, or for the exclusion of incidental or
consequential damages, so the above limitation and exclusion may not apply to you.
We suggest you immediately complete the information on the enclosed Warranty Registration Card and return it to us. Complete the Purchase Information section and retain it
along with this warranty certificate, in the event warranty service is needed. Reasonable proof of the date of installation must be presented;; otherwise the Effective Date will be
based upon the date of manufacture plus NINETY (90) DAYS.
This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Water Heater Innovations, Inc.
3107 Sibley Memorial Highway
Eagan, Minnesota 55121
A Subsidiary of Rheem Manufacturing
In California: 1-800-321-6718
(651) 688-8827
© copyright 2001