I cannot send sms text messages, I cannot save media files, I cannot play a media file on a web page – Blackberry CURVE 8350I User Manual
Page 18: The battery is not charging
Turn on or turn off data service or set roaming options, 232
Change an email message filter, 52
Forward messages from a specific email message folder to your device, 49
I cannot send SMS text messages
Depending on your wireless service plan, this feature might not be supported.
Related topics
Turn off the connection to the wireless network, 232
I cannot save media files
Your BlackBerry® device memory or media card might not have enough available memory to store media files.
Try performing the following actions:
• If you are trying to save a media file to your device memory, delete old data or messages from your device.
• If you are trying to save a media file on your media card, delete old media files.
• In the camera options, verify that the Picture Quality field is not set to Superfine. Superfine pictures use more memory than fine or
normal pictures.
• If possible, increase the maximum amount of memory available for pictures.
Related topics
Delete a media file or folder, 110
Delete a message, 48
I cannot play a media file on a web page
Your BlackBerry® device might not support the size or file format of the media file.
The battery is not charging
Depending on how you charge your BlackBerry® device, try performing the following actions:
•
Verify that the USB cable is securely connected to your device and a USB port.
•
Try connecting your device to another USB port on your computer, a USB port on a different computer, a USB hub, or try using a travel
charger.
•
Verify that BlackBerry device USB drivers are installed on your computer. When you install BlackBerry® Desktop Software from the CD
that came with your device, the correct USB drivers should be installed. You can also download the latest version of BlackBerry Desktop
Software from
.
•
Verify that your computer is not in standby, hibernate, or sleep mode.
•
Some USB hubs might not provide enough power. Plug the hub into a power outlet (if available) and reconnect your device.
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