Raypak 538 To 4224 - Manual (Page 16)

17
PART 4 -
WARRANTY
RAYPAK WARRANTY
FOR COMMERCIAL
SWIMMING POOL
HEATERS.
Raypak Australia Pty Ltd* will:
a) repair or, if necessary, replace any Raypak
pool heater; or
b) replace any component (or, if necessary,
arrange the installation of a new pool heater),
which falls within the Warranty Periods
specified below, in accordance with and subject
to the following table and terms and conditions.
Component and Heat Exchanger Warranty
(From Date of Installation)
Period 12 Months
Installation All Installations
Model P0538 - P4224
Warranty New component, tube bundle
or heat exchanger (at Raypaks sole discretion)
free of charge, including labour**
Notes:
* Rheem Australia Pty Ltd provides warranty
service on behalf of Raypak Australia Pty Ltd.
**Refer to item 5 of warranty conditions.
Raypak Australia Pty Ltd reserves the right to
transfer fully functional components from the
defective pool heater to the replacement pool
heater if required.
WARRANTY CONDITIONS
1. This warranty is applicable only to pool
heaters manufactured from 1st August 2002.
2. The pool heater must be correctly
commissioned by an authorised and licensed
person and certified by the relevant State
Gas Authority.
3. The pool heater must be installed in
accordance with the Raypak installation
instructions, supplied with the pool heater, and
in accordance with all relevant statutory and
local requirements of the State in which the
pool heater is to be installed.
4. Where a failed component or pool heater is
replaced under Warranty, the balance of the
original warranty period will remain effective.
The replaced part or pool heater does not carry
a new warranty.
5. Where the pool heater is installed outside
the boundaries of a metropolitan area as
defined by Rheem Australia Pty Ltd or further
than 25 km from a regional Rheem branch
office or a Rheem Accredited Service Agent,
the costs of transport, insurance and travelling
between the nearest Rheem Australia Pty Ltd
Accredited Service Agent’s premises and the
installed site shall be the owner’s responsibility.
6. The warranty only applies to the pool
heater and original or genuine (company)
component replacement parts and therefore
does not cover any plumbing or electrical parts
supplied by the installer and not an integral
part of the pool heater, eg. pressure limiting
valve, stop cock, non-return valve, electrical
switches, pumps, or fuse.
7. The pool heater must be sized to supply
the hot water demand in accordance with the
guidelines in Raypak Pool Heater literature.
WARRANTY EXCLUSIONS
1. REPAIR AND REPLACEMENT WORK WILL
BE CARRIED OUT AS SET OUT IN THE RAYPAK
POOL HEATER WARRANTY ABOVE, BUT THE
FOLLOWING EXCLUSIONS MAY CAUSE THE
POOL HEATER WARRANTY TO BECOME VOID,
AND MAY INCUR A SERVICE CHARGE AND/OR
COST OF PARTS.
a) Accidental damage to the pool heater or
any component, including: acts of God, failure
due to misuse; incorrect installation; attempts to
repair the pool heater other than by a Rheem
Accredited Service Agent or Rheem Service.
b) Where it is found there is nothing wrong
with the pool heater, where the complaint is
related to excessive discharge from the
pressure relief valve due to high water
pressure; where there is no flow of water due
to faulty plumbing; where water leaks are
related to plumbing and not the pool heater
components; where there is a failure of gas,
electricity or water supplies; where the supply
of gas, electricity or water does not comply
with relevant codes or acts.
c) Where the pool heater or pool heater
component failed directly as a result of;
excessive water pressure, temperature and/or
thermal input; incorrect flow rate through the
heat exchanger; corrosive atmosphere.
d) Where the pool heater is located in a
position that does not comply with the
Raypak installation instructions or relevant
statutory requirements, causing the need for
major dismantling or removal of cupboards,
doors or walls, or use of special equipment to
bring the pool heater to floor level, or to a
serviceable position.
e) Repairs to the pool heater due to
corrosion or scale formation in the waterways
where the pool water chemistry is outside the
guidelines detailed in the Operating and
Installation Instructions.
2. SUBJECT TO ANY STATUTORY PROVISIONS
TO THE CONTRARY, THIS WARRANTY EXCLUDES
ANY AND ALL CLAIMS FOR DAMAGE TO
FURNITURE, WALLS, FOUNDATIONS OR ANY
OTHER CONSEQUENTIAL LOSS EITHER
DIRECTLY OR INDIRECTLY DUE TO LEAKAGE
FROM THE POOL HEATER.
In addition to this warranty, the Trade Practices
Act 1974 and similar laws in each state and
territory provide the owner under certain
circumstances with certain minimum statutory
rights in relation to your Raypak pool heater.
This warranty must be read subject to that
legislation and nothing in this warranty has the
effect of excluding, restricting or modifying
those rights.
FOR SERVICE TELEPHONE
Raypak Australia Pty Ltd
A.B.N. 65 078 743 414
131 031 AUSTRALIA
0800 657 335 NEW ZEALAND
or refer to local Yellow Pages
NOTE: Every care has been taken to ensure
accuracy in preparation of this publication. No
liability can be accepted for any consequences,
which may arise as a result of its application .