Raritan Computer Switch User Manual
Page 4

MasterConsole IP - Frequently Asked Questions
©Copyright Raritan Computer, Inc. 2005
Page 4 of 4
Rev. October 4, 2005
Questions
Answers
What kind of encryption does
MasterConsole IP use?
MasterConsole IP uses industry-standard, 256-bit SSL encryption. No
data is transmitted between remote clients and MasterConsole IP that is
not completely secured by encryption.
Does MasterConsole IP allow
encryption of video data? Or
does it only encrypt keyboard
and mouse data?
Unlike competing solutions, which only encrypt keyboard and mouse
data, MasterConsole IP does not compromise your security - it encrypts
all keyboard, mouse and video data.
How does MasterConsole IP
integrate with external
authentication servers such as
Active Directory, RADIUS or
LDAP?
Through a very simple configuration, MasterConsole IP can be set to
forward all authentication requests to an external LDAP, Active
Directory or RADIUS server.
How are user names and
passwords stored?
All sensitive information such as user names and passwords are stored in
a hashed format. Literally no one, including Raritan technical support or
Product Engineering departments, can retrieve those user names and
passwords.
Can MasterConsole IP be
remotely managed and
configured via Web browser?
Yes. MasterConsole IP can be completely configured remotely via Web
browser. Note that this does require that your workstation have Java
Runtime Environment 1.4.x (or later) installed.
After setting MasterConsole IP’s IP address, everything about the
solution can be completely set up over the network.
What auditing or logging does
MasterConsole IP offer?
MasterConsole IP can be set to generate various traps for all major
events. Reported events include: user login, user logout, unsuccessful
login, and attempts to access data that is protected by access control.
What is MasterConsole IP’s
default IP address?
By default, MasterConsole IP will try to contact a DHCP server in the
subnet to which it is physically connected. If a DHCP server is found it
will provide a valid IP address, gateway address and subnet mask.
What is MasterConsole IP’s
default username and
password?
The MasterConsole IP’s username and password is factory-set at [admin]
and [raritan]. For security, Raritan highly recommends that users reset
these default settings as soon as the unit is connected to the network.
I changed and subsequently
forgot MasterConsole IP’s
administrative password; can
you retrieve it for me?
No. For the highest level of security, literally nobody can retrieve lost
administrative passwords. Contact Raritan’s technical support
department for instructions on how to completely reset your unit to
factory default settings.