The basics of using your telephone, Answering calls, Making calls – Northern Modular Telephone User Manual
Page 9: Placing a call on hold, Transferring calls
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The basics of using your telephone
Answering calls
To indicate an incoming call, your telephone rings and a
º
symbol flashes beside a DN key.
To answer a call:
1.
Lift the handset; or press
©
; or press the DN key beside the flashing
º
º
º
º
.
Making calls
To call using the dial pad:
1.
Lift the handset or press
©
.
2.
Wait for dial tone.
3.
If no free line is selected automatically, press a DN key.
4.
Dial the number.
Note:
Whenever in this guide you read “Lift the handset,” you may alternatively press a free DN key, or press
©
(if so equipped). Each of these actions will give you dial tone.
Placing a call on hold
To place a call on hold:
1.
Press
˙
. The
º
º
º
º
flashes beside the line on hold.
To return to a held call:
1.
Press the DN key beside the flashing
º
º
º
º
.
Transferring calls
To transfer a call to another extension:
1.
Press
†
. The other party is on hold and you hear special dial tone.
2.
Dial the extension that you want to transfer the call to.
3.
Press
†
again, either when you hear ringing, or after you talk privately to the person you are
transferring the call to.
4.
Press
R
to transfer the call.
Note:
When using a feature of your telephone, such as transferring a call, if the person you are calling is not
available, press the DN key to speak to the original caller.