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Auto dial transfer, Attendant recall, Call transfer – Northern Modular Telephone User Manual

Page 16: Special features auto dial transfer

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Special features

Auto Dial Transfer

Auto Dial Transfer allows you to use your Auto Dial key to transmit digits to the central office after a
Trunk Switchhook Flash. You must be on a central office/exchange (CO) trunk call from or to a CO
which offers Centrex- or exchange line-type features.

To use Auto Dial Transfer when you pick up an incoming trunk call:

1.

Press

and wait for interrupted dial tone.

2.

Press

ç

to call the number desired.

3.

Replace the handset or press

R to end the call.

Attendant Recall

The Attendant Recall feature allows you to contact an attendant during a call and connect the call to
the attendant.

To contact the attendant during a call:
1.

Press

å during a call.

2.

Stay on the line until the attendant answers.

3.

When you replace the handset, the caller remains connected to the attendant.

Call Transfer

Call Transfer allows you to direct a call to another number.

To transfer a call while on a call:
1.

Press

†. The call is placed on hold and you hear dial tone.

2.

Dial the number to which you want to transfer the call.

3.

Press

† again, either when you hear ringback/ring tone, or after you talk privately to

the person to whom you are transferring the call.

Note:

On MSL-100, the call will be transferred once the transfer key in step three is pressed. Use

three-way call on MSL-100 to perform M-1 Call Transfer above.

Trunk Switchhook Flash