Recording greetings – Nortel Networks Meridian Mail User Manual
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Recording greetings
You can record external, internal, and temporary greetings. Callers from outside your
organization hear your external greeting, callers within your organization hear your internal
greeting. If you don’t record an internal greeting, all callers hear your external greeting.
You can record a temporary greeting to tell your callers that you are away from the office.
All callers hear your temporary greeting if you record one. Tell your callers the times or
dates of your absence, and if you will retrieve your messages while you are away.
Keep your greetings brief and informative, and speak clearly. Check each greeting by
playing it after you record it. Call your number from an external phone to check if your
organization has a system greeting that plays to external callers before your greeting.
To record your greeting
1 While logged in to your mailbox, press 82.
2 Press 1 for external greeting, 2 for internal greeting, or 3 for temporary greeting.
3 Press 5 to record. Wait for the tone, then record your greeting.
4 Press # to end the recording.
To play, delete, or rerecord your greeting
While at your greeting, you can play, delete, or rerecord it.
4 To play your greeting, press 2.
4 To delete your greeting, press 76.
4 To rerecord your greeting, add to the end of it, or rerecord part of it, press 5 at the
point in the greeting where you want to start. Record a new greeting, then press #.
The new recording erases the old one from the place where you start to rerecord.
To set the expiry date for your temporary greeting
You can set an expiry month, day, and time for your temporary greeting. When the
temporary greeting expires, your callers will hear your external or internal greeting.
1 While at your temporary greeting, press 9 to set the expiry date.
2 Enter the month, day, and time, pressing # after each entry.
4 For the current month or day, just press #.
4 For a time setting of 9:00, press 900#. For a.m., press 1; for p.m., press 2.
Or, for the standard expiry time of one minute after midnight on the date you
specified, press # for time.
4 For no expiry, press ###.
If you do not set an expiry date, or if you press # for month, day, and time, your
temporary greeting will remain in effect until you delete it.
To return to your messages
When you have finished recording your greetings, press 4.