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Trouble shooting guide, Symptom problem test solution – Napoleon Fireplaces GD45-P User Manual

Page 23

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23

W415-0100 / D / 01.13.04

Pilot goes out when
the gas knob is re-
leased.

The gas valve has an
interlock device
which will not allow
the pilot burner to be
lit until the thermo-
couple has cooled.
Allow approximately
60 seconds for the
thermocouple to cool.

System is not correctly purged.

- purge the gas line with the glass door open.

Out of propane gas.

- fill the tank.

Pilot flame is not large enough

- turn up the pilot flame.

- gently twist the pilot head to improve the flame pattern
around the thermocouple.

Pilot flame is not engulfing the
thermocouple.

Thermocouple shorting / faulty.

- loosen and tighten thermocouple.
- clean thermocouple and valve connection.
- replace thermocouple.
- replace valve.

Faulty valve.

- replace.

Pilot will not light.

- check if pilot can be lit by a match
- check that the wire is connected to the push button ignitor.
- check if the push button ignitor needs tightening.
- replace the wire if the wire insulation is broken or frayed.
- replace electrode if ceramic insulator is cracked or broken.
- replace the push button ignitor.

No spark at pilot burner

- fill the tank.

Out of propane gas

Spark gap is incorrect

- spark gap should be 0.150" to 0.175" (5/32" to 11/64"
approx.) from the electrode tip and the pilot burner. To en-
sure proper electrode location, tighten securing nut (finger
tight plus 1/4 turn).

No gas at the pilot burner

- check that the manual valve is turned on.
- check the pilot orifice for blockage.
- replace the valve.
- call the gas distributor.

Pilot burning; no gas
to main burner; gas
knob is on 'HI'; wall
switch / thermostat is
on.

Themostat or switch is defective.

- connect a jumper wire across the wall switch terminals; if
main burner lights, replace switch / thermostat.

Wall switch wiring is defective.

- disconnect the switch wires & connect a jumper wire across
terminals 1 & 3; if the main burner lights, check the wires for
defects and / or replace wires.

Main burner orifice is plugged.

- remove stoppage in orifice.

Faulty valve.

- replace.

Pilot goes out while
standing; Main burner
is in 'OFF' position.

Gas piping is undersized.

- turn on all gas appliances and see if pilot flame flutters,
diminishes or extinguishes, especially when main burner
ignites. Monitor appliance supply working pressure.
- check if supply piping size is to code. Correct all under-
sized piping.

Main burner goes out;
pilot stays on.

Pilot flame is not large enough or
not engulfing the thermopile

- turn up pilot flame.

- replace pilot assembly.

Thermopile shorting

- clean thermopile connection to the valve. Reconnect.

- replace thermopile / valve.

Remote wall switch wire is too
long; too much resistance in the
system.

- shorten wire to correct length or wire gauge.

Faulty thermostat or switch.

- replace.

TROUBLE SHOOTING GUIDE

B

EFORE

ATTEMPTING

TO

TROUBLESHOOT

,

PURGE

YOUR

UNIT

AND

INITIALLY

LIGHT

THE

PILOT

AND

THE

MAIN

BURNER

WITH

THE

GLASS

DOOR

REMOVED

.

SYMPTOM

PROBLEM

TEST SOLUTION

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