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Napoleon Fireplaces GDS 28-N User Manual

Page 22

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22

W415-0153 / A / 10.29.01

PROBLEM

TEST SOLUTION

SYMPTOM

Main burner goes out;
pilot goes out.

REFER TO "MAIN BURNER GOES OUT; PILOT STAYS ON"

Thermocouple shorting or
faulty.

Vent re-circulating

(MODEL GDS28 ONLY)

- check joint seals and installation.

- loosen and tighten thermocouple
- clean thermocouple and valve connection.
- replace thermocouple.
- replace valve.

Exhaust fumes
smelled in room,
headaches.

- check all seals.

Fireplace is spilling.

White / grey film
forms.

Sulphur from fuel is being de-
posited on glass, logs or com-
bustion chamber surfaces.

- clean the glass with a recommended gas fireplace glass
cleaner. DO NOT CLEAN GLASS WHEN HOT.

If deposits are not cleaned off regularly, the glass may be-
come permanently marked.

MODEL GDS28 ONLY:

Main burner flame is
a blue, lazy, transpar-
ent flame.

Blockage in vent.

- remove blockage. In really cold conditions, ice buildup may
occur on the terminal and should be removed as required.

- refer to Figure 20 to ensure correct location of storm collars

Incorrect installation.

Carbon is being de-
posited on glass,
logs or combustion
chamber surfaces.

Flame is impinging on the
logs or combustion chamber.

- check that the logs are correctly positioned.
- open air shutter to increase the primary air.
- check the input rate: check the manifold pressure and orifice
size as specified by the rating plate values.
- check that the door gasketing is not broken or missing and
that the seal is tight.
- check that both vent liners are free of holes and well sealed at
all joints.
- check that minimum rise per foot has been adhered to for any
horizontal venting.
- when heating with propane, ensure that the screen frame is
secured as far to the back of the fireplace as possible.

Air shutter has become
blocked

- ensure air shutter opening is free of lint or other obstruc-
tions.

Door sticking.

Dirt / dust adheres to the
hinges; is heated and burns
causing sticking.

- lift door from its hinges. Lubricate with high-temp dry graph-
ite only.
Replace.

NOTE: Due to the high temperatures that the hinges experi-
ence, wet lubricants such as oil and WD40 will cause the hinge
to seize and are therefore not suitable.

This manual is related to the following products: