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Trouble shooting guide, Problem test solution symptom – Napoleon Fireplaces GDS 28-N User Manual

Page 21

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21

W415-0153 / A / 10.29.01

Pilot burning; no gas
to main burner; gas
knob is on 'HI'; wall
switch / thermostat is
on.

Main burner orifice is plugged.

Faulty thermopile.

Faulty themostat or switch.

- remove stoppage in orifice.

- replace.

Faulty valve.

- replace.

PILOT

THERMOPILE

BURNER

ELECTRODE

THERMO-
COUPLE

Pilot will not light.

PROBLEM

TEST SOLUTION

SYMPTOM

- check if pilot can be lit by a match
- check that the wire is connected to the push button ignitor.
- check if the push button ignitor needs tightening.
- replace the wire if the wire insulation is broken or frayed.
- replace the electrode if the ceramic insulator is cracked or broken.
- replace the push button ignitor.

No spark at pilot burner

Spark gap is incorrect

- spark gap should be 0.150" to 0.175" (5/32" to 11/64" approx.)
from the electrode tip and the pilot burner. To ensure proper
electrode location, tighten securing nut (finger tight plus 1/4
turn).

TROUBLE SHOOTING GUIDE

- check that the manual valve is turned on.
- check the pilot orifice for blockage.
- replace the valve.
- call the gas distributor.

No gas at the pilot burner

- fill the tank.

Out of propane gas.

B

EFORE

ATTEMPTING

TO

TROUBLESHOOT

,

PURGE

YOUR

UNIT

AND

INITIALLY

LIGHT

THE

PILOT

AND

THE

MAIN

BURNER

WITH

THE

GLASS

DOOR

REMOVED

.

Gas piping is undersized.

Pilot goes out while
standing; Main burner
is in 'OFF' position.

- turn on all gas appliances and see if pilot flame flutters,
diminishes or extinguishes, especially when main burner ig-
nites. Monitor supply pressure.

- check if supply piping size is to code. Correct all undersized
piping.

- connect a jumper wire across the wall switch terminals; if
main burner lights, replace thermostat.

- disconnect the switch wires & connect a jumper wire across
terminals 1 & 3; if the main burner lights, check the wires for
defects and / or replace wires.

MODEL GS28 ONLY:

Venting is spilling

- test with spill switch bypassed. Replace if defective.

- check for vent blockage.

Pilot flame is not large enough

- turn up the pilot flame.

Pilot flame is not engulfing the
thermocouple.

- turn up pilot flame.
- replace pilot assembly.

Thermocouple shorting.

Faultly thermocouple.

Faulty valve.

System is not correctly purged.

- purge the gas line with the glass door open.

- fill the tank.

Out of propane gas

Pilot goes out when
the gas knob is re-
leased.

- loosen and tighten thermocouple.
- clean thermocouple and valve connection.
- replace thermocouple.
- replace valve.

- replace.

- replace.

Main burner goes out;
pilot stays on.

Pilot flame is not large enough
or not engulfing the thermo-
pile.

Thermopile shorting

Remote wall switch wire is too
long, too much resistance in
the system

- turn up pilot flame.

- replace pilot assembly.

- clean thermopile and thermopile connection to valve.

- shorten wire to correct length or wire gauge.

Faulty thermostat or switch

- replace

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