Napco Security Technologies XP-400 User Manual
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WI1370 XP-400 Installation Instructions
8. How do I remove Keypad Sounder on
Alarm? 
The keypad sounder follows the Burg 
Output. If you need to remove the Keypad 
Sounder, then you must remove the Burg 
Output from that zone. 
 
9. Transmitters not responding? 
Open Transmitter case - Keypad should 
go into X-Mitter Tamper Trouble. If not: 
Check Receiver Red LED should be 
flashing once approx. once a second. 
Check Receiver wiring. 
Check Programming of Transmitter ID. 
 
If Keypad does go into X-Mitter Tamper 
Trouble, check: 
Transmitter point is programmed 
correctly. 
Transmitter is wired correctly: 
If using external switch, make sure it is 
wired to point 1, and point 2 is jumped 
out. 
If using internal reed, make sure J1 is 
cut and both Point 1 and Point 2 
terminals are jumped out. 
10. Keypad LEDs Flicker.
The Keypad is not receiving a POLL from 
the Panel. 
Check Keypad wiring. 
1. The Panel is in the process of being
Uploaded/Downloaded.
2. The panel is powering up. LED’s will
flicker until panel has reset and is 
polling the keypad. 
3. The connection from the control
panel to the keypad is open.
11. No Keypad Entry Sounder during
Entry Time? 
The keypad sounder is turned off with the 
A9
command. This command will
silence all Keypad sounds except keypad 
sounder on alarm. Enter 
A9
to turn
keypad sounds back on. 
 
12. No Keypad Chime?
The keypad sounder is turned off with the
A9
command. This command will
silence all Keypad sounds except keypad 
sounder on alarm. Enter 
A9
to turn
keypad sounds back on.
