Napoleon Fireplaces EF36H - Manual (Page 12)

12
W415-0544 / 10.31.05
Flame light, but no - Flame generator motor has burned out. - Consult your local dealer.
movement in the fl ame - Flame generator has come loose. - Remove the access panel and check to
make sure the fl ame generator is in the fl ame
generator bracket, and is secured to the
motor with the rubber tube.
No Flame Light but - Light bulbs have burned out. - Remove access panel and change
everything else is light bulbs.
working properly.
Remote control - Dead batteries. - Make sure batteries are charged.
not working - No power to the unit. - Make sure main power is on.
- Power turned off. - Turn on manual power switch.
- Remote needs to be synchronized - Push the learn button on the control panel
with receiver. at the same time you push the on button on
the remote.
Heater works but - Fan on heater is not working. - Consult your local dealer.
there is no air fl ow.
Fan works but there is - Heater is not working. - Consult your local dealer.
no heat.
TROUBLE SHOOTING GUIDE
SYMPTOM PROBLEM TEST SOLUTION
Heater does not turn off. - Thermostat is set to high. - Turn thermostat counter-clockwise.
- Thermostat may be faulty. - Consult your local dealer.
Excessive noise coming - Dirt build up on fan bearing. - Consult your local dealer.
from the top of the unit. - Defective blower. - Vacuum the top control compartment.
Odour - Dust has settled on the - Run heater until odour ceases
heater element. (approx. 1/2 hr)
- Consult your local dealer.
Heater cycling on - Air intlets blocked. - Check to make sure there is nothing blocking
and off the air inlets on the bottom of the unit.
- Should not be on high pile carpet that can
block air inlets.
The fi replace turns off - Fuse may be loose - Consult your local dealer
when moved or bumped. (Remove the 5 screws from the control panel
and check the fuse is not blown or loose.)
Fireplace will not - Breaker or fuse has blown. - Check main power switch is turned on.
turn on. - Fireplace cord is unplugged. - Consult your local dealer.
- Check fuse or breaker in house hold electric
panel.
- Plug cord back into receptacle.