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Trouble shooting guide, Symptom problem test solution – Napoleon Fireplaces GI3016-N User Manual

Page 14

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14

W415-0171 / D / 01.06.04

Gas piping is undersized.

Pilot goes out while
standing; Main burner
is in 'OFF' position.

- turn on all gas appliances and see if pilot flame flutters,
diminishes or extinguishes, especially when main burners
ignite. Monitor supply pressure.
- check if supply piping size is to code. Correct all under-
sized piping.

Pilot goes out when the
gas knob is released.

A - System is not correctly
purged.

- purge the gas line with the glass door removed.

- fill the tank and purge the gas line with the glass door
removed.

B - Out of propane gas.

- turn up the pilot flame.

D - Pilot flame is not engulfing
the thermopile.

- gently twist the pilot head to improve the flame pattern
around the thermopile.

E - Thermopile shorting.

- clean thermopile and valve connection.
- check that thermopile insulation is not frayed and ground-
ing out on the housing or the burner support.
- replace thermopile.
- replace valve.

F - Faulty thermopile.

- test & replace if necessary.

G - Faulty valve.

- test & replace if necessary.

C - Pilot flame is not
large enough

Pilot burning; no gas to
main burner; gas knob
is on; wall switch is on;
heat/flame adjustment
valve is on (if so
equipped.

A - Wall switch is defective

- connect a jumper wire across the wall switch terminals;
if the main burner lights, replace the wall switch.

B - Wall switch wiring is defec-
tive.

- disconnect switch wires from valve and connect a jumper
wire across terminals 1 and 3; if the main burner lights,
check the wires for defects and/or replace wires.

C- Main burner orifice is
plugged.

- remove stoppage in orifice.

D - Remote gas valve operator
is defective.

- connect a jumper wire across terminals 1 and 3; if main
burner does not light, replace gas valve.

- fill the tank and purge the gas line with the glass door
removed.

Pilot will not light.

- check that the wire is connected to the push button ignitor.
- check if the push button ignitor needs tightening.
- replace pilot assembly if the wire insulation is broken or
frayed.
- replace pilot assembly if the ceramic insulator is cracked
or broken.
- replace the push button ignitor.

A - No spark at pilot burner

B - Spark gap is incorrect

- spark gap should be 1/16" to 1/8" from the electrode tip
and the pilot burner. Light the pilot with a match and adjust
the electrode tip to the required spark gap and proper loca-
tion.

C - No gas at the pilot burner

- check that the manual valve is turned on.
- check the pilot orifice for blockage.
- replace the valve.
- call the gas distributor.

D - Out of propane gas

THERMO-
PILE

P I L O T
BURNER

P I E Z O
IGNITER

1

/

16

" TO

1

/

8

"

TROUBLE SHOOTING GUIDE

B

EFORE

ATTEMPTING

TO

TROUBLESHOOT

,

PURGE

YOUR

UNIT

AND

INITIALLY

LIGHT

THE

PILOT

AND

THE

MAIN

BURNER

WITH

THE

GLASS

DOOR

REMOVED

.

SYMPTOM

PROBLEM

TEST SOLUTION

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