Hold / transferring calls, Transferring a call to another extension, Placing a call on hold / retrieving a held call – NEC Xn120 Talk User Manual
Page 10: Placing a call on exclusive hold
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9
Hold / Transferring Calls
Transferring a Call to another Extension
u If your phone has a DSS or One-Touch key for the extension user who is to receive the call, just press it
instead of “HOLD + Extension Number” in the operation above.
(Talking)
HOLD
?
?
?
Extension Number
(Announce)
TRFR
Placing a Call on Hold / Retrieving a Held Call
(Talking)
HOLD
u When an Intercom call is placed on hold, the call is held as “Exclusive Hold” on your phone.
u While your outside call is on System Hold, other extension users can take the call off Hold.
Trunk Key
(Flashing)
CALL
Hold
Retrieve
(Flashing)
Placing a Call on Exclusive Hold
u System programming is required to use Exclusive Hold. Ask your NEC Authorised Supplier for details.
u While your outside call is on Exclusive Hold, other extension users can not take the call off Hold.
(Talking)
Trunk Key
(Flashing)
CALL
Hold
Retrieve
(Flashing)
Exclusive Hold Key
(SC.851+45)
Retrieving a Held Outside Call (if your extension doesn’t have trunk keys)
?
?
7
7
2
CALL
Trunk No.
you want to retrieve
TRFR
(To answer own held Trunk)