NEC Topaz AT-21 - Manual (Page 3)

2 5
Placing Calls
Placing Calls Quickly
‹ Your call will ring or voice-announce. If you hear ringing, wait for an answer. If you hear a beep, begin
speaking. Dialling “1” changes voice/ring mode (where the destination is a Topaz Telephone).
Placing an Intercom Call
Extension Number
? ? ?
‹ Common/Personal Abbreviated Dialling Bins are numbered as follows (by default):
2-digit dialling: Common = 00-79, Personal = 80-99, or
3-digit dialling: Common = 000-899, Personal = 990-919.
‹ Single Line Telephones cannot store a number into an Abbreviated Dialling Bin. For this you must use a
Display Topaz Telephone or PC Programming application. Ask your NEC Authorised Supplier for details.
‹ System programming is required to provide Group Abbreviated Dialling. Ask your NEC Authorised
Supplier for details.
Abbreviated Dialling
Group
Abbv.
1 8 4
Group Abbv. Bin No.
? ? ?
Common/Personal
Abbv. Bin No.
Common/
Personal
Abbv.
? ? ?
‹ Listen for Dial Tone before dialling the Telephone Number.
Placing an Outside Call
Telephone Number
? ? ? ? 9
Trunk Code
Answering Calls
Picking up another Extension’s Call
‹ System programming is required to allow Group Call Pickup. Ask your NEC Authorised Supplier for details.
Hold / Transferring Calls
6 8 7
? 7 5 ? ?
Extension Number
In same
Group
In other
Groups
Pickup for
Specified
Extension
6 8 9
1
Retrieving a Held Outside Call
? ? 7 7 2
Trunk No.
you want to retrieve
Transferring a Call to another Extension
(Talking)
? ? ?
Extension Number
(Announce)
FLASH
Placing a Call on Hold / Retrieving a Held Call
(Talking)
‹ If you go on hook, the held call will ring back.
‹ This operation puts your call on Exclusive Hold. Other extension users can not take the call off Hold.
Hold Retrieve
(Don’t hang up)
FLASH FLASH