Philips DVD 931 - Manual (Page 25)

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DVD736K IFU for /751 3141 016 19191
Troubleshooting
WARNING
Under no circumstances should you try to repair the system yourself, as this will invalidate the
warranty. Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair. If you are
unable to remedy a problem by following these hints, consult your dealer or service center.
Problem Solution
No power – Check if the AC power cord is properly connected.
No picture – Check if the TV is switched on.
– Check the video connection.
Distorted picture – The disc is badly scratched or dirty.
– Sometimes a small amount of picture distortion
may appear .This is not a malfunction.
Completely distorted picture or – Make sure the NTSC/PAL setting at the DVD
black/white picture with DVD player matches the video signal of your television.
or Video CD (See NTSC/PAL Conversion)
No sound or distorted sound – Adjust the volume.
– Check that the speakers are connected correctly.
No audio at digital output – Check the digital connections.
– Check the settings menu to make sure the digital
output is set to ALL or PCM.
– Check if the audio format of the selected audio
language matches your receiver capabilities.
Disc can’t be played – Ensure the disc label is facing up.
– Check if the disc is defective by trying another disc.
No return to start-up screen when – Reset the unit by switching the player off, then on
disc is removed again.
The player does not respond to – Aim the remote control directly at the sensor on
the remote control the front of the player.
– Reduce the distance to the player.
– Replace the batteries in the remote control.
– Insert the batteries with their polarities (+/– signs)
as indicated.
Buttons do not work – In order to completely reset the player, unplug the
AC cord from the AC outlet.
Player does not respond to some – Operations may not be permitted by the disc.
operating commands during playback. Refer to the instructions of the disc.
DVD Video player cannot read – Use a commonly available cleaning CD/DVD to
CDs/DVDs clean the lens before sending the DVD Video player
for repair.
DVD 736K/691 English IFU 2001.1.31, 10:33 AM 25
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