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Troubleshooting, Continued – Procom QL300RYLA User Manual

Page 17

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TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Delayed ignition burner

1. Manifold pressure is too low
2. Burner orifice clogged

1. Contact local gas company
2. Clean burner (see

Cleaning and

Maintenance,

page 13)

Burner backfiring during combustion

1. Damaged burner
2. Gas regulator defective

1. Clean burner orifice (

see

Cleaning and Maintenance

, page

13)
2. Replace gas regulator

Slight smoke or odor during initial
operation

1. Residues from manufacturing
processes
2. Not enough air
3. Gas regulator defective

1. Problem will stop after a few
hours of operation
2. Check burner for dirt and debris.
If found, clean burner (

see

Cleaning and Maintenance

, page

13)
3. Replace gas regulator

Dark residue on logs or inside of
fireplace

1. Improper log placement
2. Air holes at burner inlet blocked
3. Burner flame holes blocked

1. Properly locate logs (

see installing

logs

, page 26)

2. Clean out air holes at burner inlet.

Periodically repeat as needed.

3. Remove blockage or replace burner

Heater produces a clicking/ticking
noise just after burner is lit or
shut off

1. Metal expanding while heating
or contracting while cooling

1. This is common with most
heaters. If noise is excessive,
contact qualified service person

This manual is related to the following products: