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Network connection problems – Philips SNU6500 User Manual

Page 20

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EN

20

Problem Possible

cause

Solution

NETWORK CONNECTION PROBLEMS

If the Link LED on

PC or other network

Make sure the computer and other

the Wireless USB

devices switched off.

network devices are receiving power.

Adapter 11g True
Turbo 108 Mbps does
not light, or if you
cannot access any
network resources
from the computer.

No access to a

Service unavailable.

Check that you have enabled and

Windows or Net-

configured the service correctly.

Ware service on the

If you cannot connect to a particular

network.

server, be sure that you have access
rights and a valid ID and password.
If you cannot access the Internet, be
sure you have configured your system
for TCP/IP.

If your wireless

Base Station / Access Make sure the access point that the

adapter cannot

Point is switched off.

station is associated with is powered

communicate with a

on.

computer in the
network when

Range too long

Reposition your Wireless Adapter.

configured for

(weak radio signal).

Infrastructure mode.

Wrong settings.

Make sure the SSID and the network
encryption key are the same as those
used by the wireless access point.

Network speed

USB 1.1 port used

Connect the wireless adapter to a

does not

in stead of USB 2.0.

hi-speed USB 2.0 port for maximum

exceed 11 Mbps.

speed.

Other network

Make sure all network components

components are

are suitable for high network speeds.

unsuitable for higher
network speeds.