Troubleshooting – Philips 5150 User Manual

Page 12

No dial tone.

Clean with a clean & dry cloth.

Handset not registered to base

Another call is already in
progress from another handset
or the base station.

Troubleshooting

Problem

The handset is out of range,
(

is not displayed).

The base station is not
properly connected to the mains
or the telephone line.

The handset has not been
registered to the base station
(

is not displayed).

Move closer to the base
station and try again

Check the connections

Charge batteries (page 4)

Charging contacts are dirty.

Key tones are deactivated.

The charging unit is not properly
connected to the mains.

The base is being consulted

Check the connection

Contact your dealer.
Purchase new batteries

An error beep is heard from
the handset when trying to
make a call.

Retry when the current call is
finished.

The ringer is deactivated

The procedure has failed

The handset batteries are low

The maximum number of
handset has been reached.

Charge the batteries.

Wait until it is available

Activate it (page 10).

Try the procedure again
(page 5).

Un-register a handset (page 5)

Interference during call.

You are too far from the base.
The base station is too close to
electrical appliances, reinforced
concrete walls or metal door
frames

Get closer to the base station.
Move the base station to find a
better place (the higher the
better).

Check the connection between
charging unit and mains.

Activate them (page 10)

The batteries are low (

displayed).

Cause

Solution

An error beep is heard
during a call.

The handset is out of range.

Move closer to the base

There is no ringer.

The batteries remain low
although they have charged
for 12 hours.

When adding a handset to
the base station, a failure
message is displayed.

When the handset is placed
on the charging unit, no
beep is heard.

The charging unit is not properly
connected to the mains.

The batteries are defective or
too old.

Troubleshooting

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