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Troubleshooting, Problem solution – Philips DVD760 User Manual

Page 36

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36

WARNING
Under no circumstances should you try to repair the system yourself, as this will
invalidate the warranty. Do not open the system as there is a risk of electric shock.

If a fault occurs, first check the points listed below before taking the system for repair.

Problem

Solution

No power

– Check if the AC power cord is properly connected.

No picture

– Check if the TV is switched on.
– Check the video connection

Distorted picture

– Sometimes a small amount of picture distortion may

appear depending on the disc being played back. This
is not a malfunction.

Completely distorted picture or

– Connect DVD Player directly to the TV.

black/white picture with DVD

– Make sure the disc is compatible with the DVD/

Player.

– Ensure that the DVD Player’s TV System is set to

match that of the Disc and your TV.

No sound or distorted sound

– Adjust the volume.
– Check that the speakers are connected correctly.

No audio at digital output

– Check the digital connections.
– Check if the audio format of the selected audio

language matches your receiver capabilities.

Picture freezes momentarily

– Check the disc for fingerprints/scratches and

during playback

clean with a soft cloth wiping from center to edge.

Disc can’t be played

– The DVD+R/DVD+RW/CD-R must be finalized.
– Ensure the disc label is facing up.
– Check if the disc is defective by trying another disc.
– If you have recorded a Picture CD or MP3 CD

yourself, ensure that your disc contains at least 10
pictures or 5 MP3 tracks.

– Region code incorrect.

No return to start-up screen when

– Reset the unit by switching the player off, then on

disc is removed

again.

The player does not respond to

– Aim the Remote Control directly at the sensor

the Remote Control

on the front of the player.

– Reduce the distance to the player.
– Replace the batteries in the Remote Control.
– Re-insert the batteries with their polarities (+/–

signs) as indicated.

Buttons do not work or player stops

– To completely reset the player, unplug the AC

responding

cord from the AC outlet for 5-10 seconds.

Troubleshooting

This manual is related to the following products: