Philips DECT 122 - Manual (Page 26)

Troubleshooting 25
Troubleshooting
The icon is not blinking
when the handset is placed on
the base
PROBLEMS
No dialling tone
Crackling on the line
The handset displays ‘not
available’
- when attempting to add
another handset to the base
station
- when using a handset
Noise interference on your radio
or television
Caller Line Identification (CLI)
service does not work
No ring tone
The icon does not appear
The icon is blinking
- Bad battery contact
- Dirty contact
- Battery is full
CAUSES
- No power
- Batteries are empty
- You are too far from the base station
- Wrong line cable
- Line adaptor (when needed) not
connected to the line cord
- The ring tone is deactivated
- No mains power
- The handset is too far from the
base station
- Handset not registered to the
base station
- You are too far from the base
station
- The base station is too close to
electrical appliances, reinforced
concrete walls or metal
doorframes
- The procedure to add a handset
has failed, try again
- Maximum number of handsets
(5) has been reached
- Base station is already busy with
another handset
The DECT 122 base station or
mains power pack are too close
to electrical appliances
- The service is not activated
- Move the handset slightly
- Clean the contact with a cloth
moistened with alcohol
- No need to charge
SOLUTIONS
- Check the connections.
Reset the phone : unplug and
plug back in the mains
- Charge the batteries at least 24
hours
- Move closer to the base station
- Always use the line cable
provided
- Connect the line adaptor (when
needed) to the line cord
- Increase the volume (page 18)
- Check connections
- Move closer to the base station
- Register the handset to the
base (page 22)
- Move closer to the base station
- Move the base station to find a
better place (the higher the
better)
- Disconnect and connect the
base station power supply.
- Remove and place back the
handset battery
- Follow the procedure to
register a handset (page 22)
- Unregister a handset
- Wait until it is available
Move the power pack or base
station as far away as possible
- Check your subscription with
your network operator
Telephone troubleshooting
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DECT122_GBIE_09.qxd 27.09.2005 17:06 Seite 25