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Filter cartridge replacement, Troubleshooting, Leaks – Pentek NSF US-1000 User Manual

Page 5: Low water flow

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Filter Cartridge Replacement

• Filter cartridges the US-1000 will last about 500 gallons or six

months before they need to be replaced. Filter cartridge life

varies depending on usage, and/or water conditions. Changes in

taste, color, and flow of the water being filtered indicate that the

cartridge should be replaced.

• Read all instructions before replacing filter cartridges.
1. Turn off cold water supply and open the drinking water faucet to

release pressure from system.

2. Unscrew and remove bottom of filter housing. Locate and remove

large O-ring, wipe clean of lubricant, and set aside. Repeat for

second housing.

3. Discard used filter cartridges. Using a non-abrasive sponge or

cloth, scrub the bottom of filter housings, O-ring grooves, and caps

with dish soap and warm water. Rinse thoroughly. Fill bottom of

each housing 1/3 full with water. Add 1 tablespoon of household

bleach and scrub to disinfect.

4. Lubricate O-rings with silicone grease. Insert each O-ring in groove

and press into place.

NOTE: This step is important to ensure a proper housing seal.

Make certain each O-ring is seated level in its groove or a leak may

occur.

5. Screw bottom of housings with bleach water onto caps without

filter cartridges and hand-tighten. DO NOT OVERTIGHTEN.

6. Turn on water supply. Let faucet run for about 10 seconds, then turn

off faucet and let stand for 20-30 minutes.

7. Turn on faucet and allow bleach water to run out (about 3-5

minutes).

8. Turn off water supply to system and open faucet to release

pressure. Remove bottom of housings and empty of water.

9. Insert each filter cartridge in bottom of appropriate filter housing:

W-250 Cartridge Set: white with green end caps in left housing,

gray plastic cartridge in right housing

NOTE: The filter cartridges should be installed with the black

gasketed ends pointing up.

10. Screw bottom of housings onto caps and hand-tighten. DO NOT

OVERTIGHTEN. Make certain cap standpipe slips into cartridge.

11. Open water supply and turn on drinking water faucet to release

pressure in system. Let faucet run for 5 minutes to remove trapped

air and carbon fines. Check system for leaks before leaving

installation.

NOTE:
• It is recommended that you run the tap at least 20 seconds prior to

using water for drinking or cooking purposes.

• Initially, filtered water may appear cloudy. If you set a glass

of water on a level surface, you should be able to watch the

cloudiness disappear from the bottom of the glass upwards.

This harmless cloudiness results from the release of trapped air

within the cartridge and will disappear within a few weeks after

installation.

Troubleshooting

Leaks:

...between cap and bottom of filter housing
Turn off water supply valve and turn on drinking water faucet to

release pressure in system. Remove bottom of housing. Clean O-ring

and O-ring groove (located directly beneath threads of housing).

Lubricate O-ring with silicone grease and replace securely into

groove. Screw bottom of housing onto cap and hand-tighten. DO NOT

OVER-TIGHTEN. Turn on water supply valve and check for leaks.
...on system inlet/outlet connections
Turn off water supply valve and turn on drinking water faucet to

release pressure in system. Remove tubing from fitting (see NOTE

under Step Six: Connecting the Supply Adapter on p.3) and make sure

end of tubing is cut squarely and free of scratches or burrs. Reinsert

tubing into quick-connect fittings, making sure to push securely until

tubing hits a hard stop. Turn on water supply valve and check for

leaks.
...on supply adapter connection
Turn off water supply valve and turn on drinking water faucet to

release pressure in system. Loosen leaking threaded fitting on supply

adapter or pull out leaking tubing from fitting. Inspect to see if plastic

tubing is scratched or supply adapter was properly attached. If tubing

is scratched, cut off 1/2" to 5/8" and reinstall per Step Six: Connecting

the Supply Adapter. Reconnect tubing or tighten compression nut with

fingers, then tighten nut snugly 1/2-turn with wrench. Turn on water

supply valve and check for leaks.
...on faucet/tubing connection
Turn off water supply valve and turn on drinking water faucet to

release pressure in system. Loosen and remove compression nut

fitting on faucet stem. Make sure tubing is inserted firmly into end of

faucet stem, then retighten compression nut with fingers until secure

then tighten 1 turn with a wrench. Turn on water supply valve, then

turn off faucet to check for leaks.
NOTE: If leaks persist, or if there are other leaks on system, turn off

water supply. Call our technical support department at 800.861.8758.

Low Water Flow

1. Check flow at faucet. The US-1000 system should fill a gallon jug

in approximately 2 minutes. Flow rates will vary with individual

household water pressure.

2. Check filter cartridge installation. Make certain both filter

cartridges are properly oriented in filter housings (See Filter

Cartridge Replacement).

3. Check to be certain that the water supply valve is completely open

(turn handle on valve counter-clockwise as far as it will go).

4. Check flow through empty system. To do this, turn off water supply

valve and turn on drinking water faucet to release pressure in

system. Then remove filter cartridges from housings and screw

housings back onto caps. Turn on faucet to check flow through

empty system. Flow should be about one to two gallons per

minute. If flow is less than 0.4 gallons per minute, call Technical

Support at 800.861.8758.

5. If flow through empty system is adequate, place one filter

cartridge in system at a time and check flow to make sure

cartridge is not clogged. Replace clogged cartridge if necessary.

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