How to contact pinnacle systems, What to do before you call, Pinnacle systems technical support by phone – Pinnacle Speakers DEKO500 User Manual
Page 9: Information and technical support on the internet
Using this Manual and Contacting Pinnacle
7
Deko500 User’s Guide
H
OW TO
C
ONTACT
P
INNACLE
S
YSTEMS
Pinnacle Systems, Inc.
280 N. Bernardo
Mountain View, CA 94043
What to do before you call:
Whenever you contact Pinnacle Systems for technical support, please have the
following information available:
Product name and software version number
Product serial number (in the Help menu, choose About)
Type of computer hardware you are using
Precise description of problem and attempted solutions
Exact wording of any error messages
Pinnacle Systems Technical Support by Phone:
Pinnacle Systems technical support for the Deko product line is available 8:00am
to 8:00pm Eastern time, Monday through Friday.
Phone: (650)
237-1800
Information and Technical Support on the Internet:
For the latest information on Deko upgrades, visit our website at:
www.pinnaclesys.com.
Our e-mail address for technical support is: