Philips REM380 - Manual (Page 13)

13
TROUBLESHOOTING
PROBLEM: Red Indicator Light does not
blink when you press a key.
SOLUTION: Replace the batteries with
four (4) new “AAA” alkaline
batteries (see page 4).
PROBLEM: The VOL+, VOL–, and MUTE
keys are not functional.
SOLUTION: Make sure the remote control
is not in the I-TV mode, and
that volume control is locked
to a component that has vol-
ume capabilities and is pro-
grammed into the I-TV
remote control.
PROBLEM: Red Indicator Light blinks
when you press a key, but
home entertainment compo-
nent does not respond.
SOLUTION: Make sure you are aiming the
I-TV remote control at your
home entertainment compo-
nent and that you are within
15 feet of the component you
are trying to control.
PROBLEM: The remote control does not
control home entertainment
components or commands
are not working properly.
SOLUTION: Try all listed codes for the
component brand being set
up.Make sure all components
can be operated with an
infrared remote control.
PROBLEM: TV/VCR Combo does not
respond properly.
SOLUTION: Use the VCR codes for your
brand. Some combo units
may require both a TV code
and a VCR code for full oper-
ation (see page 6).
PROBLEM: CH+, CH–, and LAST do not
work for your RCA TV.
SOLUTION: Due to an RCA design (1983-
1987), only the original
remote control will operate
these functions.
PROBLEM: Changing channels does not
work properly.
SOLUTION: If original remote control
required pressing ENTER to
change channels,
press
ENTER on the I-TV after
entering a channel number.
PROBLEM: Tried Auto Scan and still could
not find a working code.
SOLUTION: Try Auto Scan again after
clearing out the component
key as follows: Press and hold
ENTER until Red Light blinks
twice,then release.Next enter
9 - 9 - 2. Then press and
release the component key to
be cleared twice.
PROBLEM: Remote control does not turn
on Sony or Sharp TV/VCR
Combo.
SOLUTION: For power on, these products
require programming TV
codes into the I-TV remote
control. For Sony, use TV
code 0029 and VCR code
0061. For Sharp, use TV code
0112 and VCR code 0077.
REM380 Manual Engl 12/28/99 12:10 PM Page 13