Patton electronic Patton SmartNode 4960 Series - Manual (Page 42)

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Chapter 6 Contacting Patton for assistance
Chapter contents
Introduction ..........................................................................................................................................................44
Contact information ..............................................................................................................................................44
Patton support headquarters in the USA .........................................................................................................44
Alternate Patton support for Europe, Middle East, and Africa (EMEA) ..........................................................44
Warranty Service and Returned Merchandise Authorizations (RMAs) ...................................................................44
Warranty coverage ..........................................................................................................................................44
Out-of-warranty service .............................................................................................................................45
Returns for credit ......................................................................................................................................45
Return for credit policy .............................................................................................................................45
RMA numbers ................................................................................................................................................45
Shipping instructions ................................................................................................................................45