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12 troubleshooting – Philips DCM250/37 User Manual

Page 27

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27

English

• Wait until the moisture condensation at

the lens has cleared.

• Replace or clean the disc.

• Use a finalized CD or correct format disc.

Cannot display some files in USB device

• The number of folders or files in the USB

device has exceeded a certain limit. This

phenomenon is not a malfunction.

• The formats of these files are not

supported.

USB device not supported

• The USB device is incompatible with the

DCM250. Try another one.

Poor radio reception

• Increase the distance between the

DCM250 and your TV or VCR.

• Fully extend the FM antenna.

Timer does not work

• Set the clock correctly.

• Switch on the timer.

Clock/timer setting erased

• Power has been interrupted or the power

cord has been disconnected.

• Reset the clock/timer.

12 Troubleshooting

Warning

Never remove the casing of this apparatus.

To keep the warranty valid, never try to repair

the system yourself.

If you encounter problems when using this

apparatus, check the following points before

requesting service. If the problem remains

unsolved, go to the Philips web site (www.

philips.com/welcome). When you contact

Philips, ensure that the apparatus is nearby

and the model number and serial number are

available.

No power

• Ensure that the AC power plug of the

unit is connected properly.

• Ensure that there is power at the AC

outlet.

• To save power, the system switches

off automatically 15 minutes after track

play reaches the end and no control is

operated.

No sound or poor sound

• Adjust the volume.

• Disconnect the headphones.

No response from the DCM250

• Disconnect and reconnect the AC power

plug, then turn on the system again.

Remote control does not work

• Before pressing any function button, first

select the correct source with the remote

control instead of the main unit.

• Reduce the distance between the remote

control and the DCM250.

• Insert the battery with its polarities (+/–

signs) aligned as indicated.

• Replace the battery.

• Aim the remote control directly at the

sensor on the front of the DCM250.

No disc detected

• Insert a disc.

• Check if the disc is inserted upside down.

This manual is related to the following products: