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Support, Srm7500 - instructions for use, Troubleshooting – Philips SRM7500 User Manual

Page 24

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© 2007 - Philips Innovative Applications, Interleuvenlaan 74-76, 3001 Leuven (Belgium)

SRM7500 - Instructions for Use

SRM7500 - Instructions for Use

24

I cannot install
MediaControl
Software

You need
administrator
rights to install the
software.

The software needs to be installed
by an administrator account. Once
the software is installed, all
accounts can use the remote.

Solution

Cause

Problem

The MediaControl
icon is orange:

The PC is not
configured to
connect to the
remote.

If the RF Settings option is
not available in the Setup
menu, press

on your

SRM7500 to start the wizard
and follow the onscreen
instructions
.

If the RF Settings option is
available in the Setup menu,
reconnect the remote to
the PC
. Refer to chapter
‘Reconnect to PC’ on page 19.

Support

Troubleshooting

Preparing your PC

Configuring the SRM7500

Solution

Cause

Problem

‘Cannot connect to
PC’ appears on the
SRM7500 screen.

Your PC is not
configured to
connect to the
remote.

Reconnect the remote to the PC.
Refer to chapter ‘Reconnect to PC’
on page 19.

‘No PC found’

Your remote is not
close enough within
range of the PC.

Move closer, up to 3 feet (1m) of
the PC and press

to try

again.

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