Support, Srm7500 - instructions for use, Troubleshooting – Philips SRM7500 User Manual
Page 24
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SRM7500 - Instructions for Use
SRM7500 - Instructions for Use
24
I cannot install
MediaControl
Software
You need
administrator
rights to install the
software.
The software needs to be installed
by an administrator account. Once
the software is installed, all
accounts can use the remote.
Solution
Cause
Problem
The MediaControl
icon is orange:
The PC is not
configured to
connect to the
remote.
■
If the RF Settings option is
not available in the Setup
menu, press
on your
SRM7500 to start the wizard
and follow the onscreen
instructions.
■
If the RF Settings option is
available in the Setup menu,
reconnect the remote to
the PC. Refer to chapter
‘Reconnect to PC’ on page 19.
Support
Troubleshooting
Preparing your PC
Configuring the SRM7500
Solution
Cause
Problem
‘Cannot connect to
PC’ appears on the
SRM7500 screen.
Your PC is not
configured to
connect to the
remote.
Reconnect the remote to the PC.
Refer to chapter ‘Reconnect to PC’
on page 19.
‘No PC found’
Your remote is not
close enough within
range of the PC.
Move closer, up to 3 feet (1m) of
the PC and press
to try
again.