Polycom 330 - Manual (Page 9)

Polycom IP 330 User Guide
Zayo Managed Services Polycom IP 330 User Guide Page 9 of 13
Call Transfer – Consult
Allow incoming calls to be transferred to another line with consultation with the receiving party.
Using the Feature
Activate: Using the Soft Keys
1.
During the call, press the
TRANS soft key. This will place the caller on hold and provide dial tone.
2.
Enter the transfer
NUMBER with the KEYPAD .
3.
When the second party picks up you may consult with them.
4.
Press the
TRANS soft key to transfer the call.
5.
Press the
CANCEL soft key to return to the first caller without transferring the call.
Call Transfer – To Voicemail
Allow incoming calls to be transferred to any user’s voicemail.
Using the Feature
To Transfer a call directly to voicemail
1.
During the call, press the
TRANS soft key. This will place the caller on hold and provide dial tone.
2.
Dial
*55
3.
Follow the
IVR instructions.
Call Waiting
This feature enables a user to answer a call when engaged in another call. When a second call is received while a user
is engaged in a call, the user is informed via a call waiting tone.
Using the Feature
Retrieving the Second Call
1.
Press the
LINE BUTTON of the incoming call.
Getting Back to the First Call
1.
Press the
LINE BUTTON for the first call.
Cancel Call Waiting Per Call
Allows users to turn off call waiting on a call-by-call basis.
Using the Feature
1. GO OFF HOOK .
2.
Press
*70 . You will hear a stutter dial tone then a normal dial tone.
3.
Dial the
NUMBER of the party you wish to call.