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Call forward always, Call forward busy – Polycom 330 User Manual

Page 6

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Polycom IP 330 User Guide


Zayo Managed Services

Polycom IP 330 User Guide

Page 6 of 13

Extended Functionality

1.

To split the existing conference call, press the

SPLIT

soft key. This places both calls on hold on

separate lines.

2.

Press the

LINE

button of the call you would like to disconnect, and then press the

ENDCALL

soft

key.

3.

Press the

LINE

button of the call you would like to continue.

Call Forward Always

Enable a user to redirect all incoming calls to another phone number. Users have the option to activate and
deactivate the service by using the soft keys, or by dialing a feature code.

Using the Feature

Activate: Using the Soft Keys
1.

Press the

MENU

button.

2.

Select the

FEATURES

menu item then press the

CHECK

key using the Display Control keypad.

3.

Select the

FORWARD

menu item.

4.

Key in the phone number to where calls are to be forwarded.

5.

Press the

ENABLE

soft key.

Deactivate: Using the Soft Keys
1.

Press the

MENU

button.

2.

Select the

FEATURES

menu item then press the

CHECK

key using the Display Control keypad.

3.

Select the

FORWARD

menu item.

4.

Press the

DISABLE

soft key.

Activate: Using the Feature Code
1.

GO OFF HOOK

2.

Press

*72

3.

Follow the

IVR

instructions.

Deactivate: Using the Feature Code
1.

GO OFF HOOK

2.

Press

*73

Call Forward Busy

Enable a user to redirect calls to another destination when the user’s line is busy. Normally, a call would be directed
to a user’s voicemail.