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9 troubleshooting – Philips KONINKLIJKE AZ5740 User Manual

Page 35

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Clean the heads and the tape paths

To ensure good recording and

play quality, clean the heads A, the

capstan(s) B, and pressure roller(s)

C after every 50 hours of tape

operation.

Use a cotton swab slightly

moistened with cleaning fluid or alcohol.

You can also clean the heads by playing a cleaning tape once.


Demagnetise the heads

Use a demagnetising tape available at your dealer.

9 Troubleshooting

Warning

Never remove the casing of this apparatus.

To keep the warranty valid, never try to repair the system yourself.

If you encounter problems when using this apparatus, check the

following points before requesting service. If the problem remains

unsolved, go to the Philips web site (www.philips.com/welcome). When

you contact Philips, ensure that the apparatus is nearby and the model

number and serial number are available.
No power/No sound

Ensure that the AC power plug of the unit is connected

properly.

Ensure that there is power at the AC outlet.

Ensure that the batteries are installed correctly.

Adjust the volume.