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About your new smartconnect, Connect smartconnect to your telephone, Troubleshooting – PORT SmartConnect Smart Connect Digital Adapter User Manual

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Congratulations on purchasing
SmartConnect, a universally compatible
communication device for executives,
mobile professionals and office workgroups.

SmartConnect lets you connect your tele-
conferencing unit or modem to virtually any
digital phone set, multi-line key system or
hotel telephone in seconds. SmartConnect is
fully compatible with all modems and can
support connections up to 56K. Note: Actual
connect speed can be limited by the phone
system or PBX you are calling through and
may be slower than a standard analog
connection typically handled by your modem.

About Your New SmartConnect

If you will be using SmartConnect with a…

Teleconferencing device . . . . . . . . . . . . .see Figure 1.
PC modem . . . . . . . . . . . . . . . . . . . . . . .see Figure 2.

1. Plug the AC power cord into SmartConnect’s power

jack,

and a standard wall outlet, see Figures 1 & 2.

2. Unplug the curly telephone handset cord from the

telephone base. Plug this cord into the HANDSET
jack in front of SmartConnect’s LEARN button, under
the picture.

3. Plug SmartConnect’s straight modular cord into the

handset jack on your telephone’s base.

4. Plug the cord from your teleconferencing device or modem

into SmartConnect’s VOICE/DATA jack, labeled:
Please Note: The teleconferencer or modem (analog
device) will need to be disconnected to complete the
learning process.

5. Check Figures 1 & 2 to make sure the connections are

correct for your device.

IMPORTANT: Follow the setup procedure in this User Guide whenever you
move SmartConnect to a different telephone.

Connect SmartConnect to Your Telephone

Step 1

Figure 2

Figure 1

In-Use

Light

PC

Modem

Conferencer

LEARN

Button

In-Use

Light

LEARN

Button

WARNING:

Do not plug SmartConnect directly into phone line—you may damage equipment!

Poor transmit or receive quality

1. Did SmartConnect learn the characteristics of your phone?
2. Did you get an outside line during setup? (Review Step 2 of the installation instructions.)
3. Did you try all of the Transmit Level switch settings (I, II, III)?
4. Did you try adjusting the volume on your phone or teleconferencing device.

Learn light flashing green

SmartConnect is trying to learn your phone. Check Step 2 of the installation

instructions to be sure:

1. You have an outside line.
2. You’ve taken the handset off the phone cradle.

If so:

3. Unplug, then reconnect SmartConnect’s power cord.
4. Repeat Step 2 of the installation instructions.

Learn light flashing orange

SmartConnect did not learn your phone successfully.
1. Check your phone and handset connections.
2. Unplug, then reconnect SmartConnect’s power cord.
3. Repeat Step 2 of the installation instructions.

Unit dead, no transmit or receive

1. Has the unit been installed correctly? (For teleconferencing, make sure setup looks

like Figure 1. For PC modem, make sure setup looks like Figure 2.)

2. Did you remove the handset from the cradle and set it on the desk?
3. Did you get an outside line?
4. Is SmartConnect’s In-Use light lit?
5. For teleconferencing: Did you turn your teleconferencer on?

For PC modem: Did you set your PC modem for manual transmission?

If you are still

having trouble, call

Technical Support:

(503) 684-3147.

Troubleshooting

SmartConnect provides these

additional features:

•Compact, durable, and lightweight design

allows SmartConnect to go anywhere.

•Small footprint.
•Smart Interface Technology (LearnIt™)

ensures universal compatibility with
virtually any North American business
telephone.

•Easy installation and user setup.
•Transmit switch adjusts speaking volumes.
•Online light indicates when VOICE/DATA

port is in use.