Plantronics CS50 User Manual

Page 8

PROBLEM

My handset Lifter operates every time I remove or replace my
headset in the base unit.

Possible Cause

Solution

IntelliStand

™

function To disable the IntelliStand function move

is enabled.

the IntelliStand Switch to position I (Off).

PROBLEM

Battery talktime performance is significantly degraded even after
a full recharge.

Possible Cause

Solution

Battery approaching

Replace with a new battery pack.

end of life

Refer to the diagrams on page 3.

PROBLEM

Headset is uncomfortable when worn over the ear.

Probable Cause

Solution

Earloop too small

Change to a different size earloop.

PROBLEM

Suddenly the call is dropped.

Probable Cause

Solution

Electrostatic

Try a System Reset. See page 16.

problem has

If that does not work, try the Subscription

occurred

procedure on page 15.

PROBLEM

Suddenly, I hear static that does not allow me to communicate.

Probable Cause

Solution

Electrostatic

Reset the Base Unit using only Step 5

problem might

of the Subscription process.

have occurred

If that does not work, do the System
Reset procedure on the next page.

If that does not work, try the
Subscription process below.

SUBSCRIPTION

The Headset and Base Unit are supplied subscribed to each other.
However if you wish to use a replacement headset with the base
unit then the units must be re-subscribed as follows:

1. Return the headset to the Headset Docking Cradle (12).

2. Press and hold both the Speak Volume Adjust Buttons (3 & 4)

on the base unit for a minimum of 5 seconds. The Power
Indicator (16) will then flash.

3. Press and hold the Headset Mute Switch (22) for a minimum

of 5 seconds. The On-line Indicator (23) will then illuminate.

4. Subscription completion is indicated when the Power Indicator

(16) is fully illuminated and the On-line Indicator (23) is
extinguished.

5. Reset the Base Unit by disconnecting the power adapter from

the AC Power Port for 5 seconds then reconnect.

6. If subscription fails within 2 minutes the headset will return to

the not subscribed state. Try the subscription process again or
call the Plantronics Help Desk.

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