Palm HPK012 User Manual

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Page 4

2.3

Repair Procedures

Send hardware in need of repair to Hayton Systems for processing. The SPT

terminal, modem cradle, and GPS adaptor are the only components considered

repairable. All other components are considered as expendable items that are not

economical to repair due to their low initial cost.

Contact Hayton Systems at

http://www.haytonsystems.com/support/repairs.htm

(or call 360-403-9194) to begin the repair process. Complete and submit the

online Return Authorization (RA) Form. After submitting the RA you will

receive an RA number via email. Print two copies of the authorization: one copy

for your records and enclose one with hardware being returned. The repair

process normally takes three to four weeks.

You can make a copy of this shipping label and use it when returning the

equipment.

From: Name

___________________________

_
Address

___________________________

_
City/State/ZIP

___________________________

_
RMA Number ____________________

To:

H a y t o n

S y s t e m s

A t t n :

W a y n e

H a y t o n

19007 61

Ave NE Unit 3

Arlington, WA 98223