Philips AZ5740 - Manual (Page 29)

8 Troubleshooting
Warning
Never remove the casing of this apparatus. •
To keep the warranty valid, never try to repair the system yourself.
If you encounter problems when using this apparatus, check the
following points before requesting service. If the problem remains
unsolved, go to the Philips web site (www.philips.com/welcome).
When you contact Philips, ensure that the apparatus is nearby and the
model number and serial number are available.
No power/No sound
Ensure that the AC power plug of the unit is connected •
properly.
Ensure that there is power at the AC outlet. •
Ensure that the batteries are installed correctly. •
Adjust the volume. •
The file is a non-audio one. Select an audio file. •
No response from the unit
Disconnect and reconnect the AC power plug, then turn on the •
unit again.
No disc detected
Insert a disc. •
Check if the disc is inserted with the print side facing inward. •
Wait until the moisture condensation at the lens has cleared. •
Replace or clean the disc. •
Use a finalized CD or correct format disc. •