Philips AZ2537 - Manual (Page 8)

TROUBLESHOOTING
No sound /power
– Volume not adjusted
• Adjust the VOLUME
– Power Cord not securely connected
• Connect the AC power cord properly
– Batteries flat / incorrectly inserted
• Insert (fresh) batteries correctly
– Headphones connected to the set
• Disconnect headphones
– Electrostatic discharge/interference
• Unplug the set. If batteries inserted, remove batteries
from the battery compartment. Press and hold
STANDBY ON y for 10 seconds, then re-plug /
replace battery supply, and try activating the set
again.
– CD contains non-audio files
• Press SEARCH
∞ or §. once or more to skip to
a CD audio track, instead of the data file
Poor sound quality in GAME AUX mode
• Adjust the volume on the set or on your game
console
Severe radio hum or noise
– Electrical interference: set too close to TV, VCR or
computer
• Move the set to increase the distance
Remote control does not function properly
– Batteries flat/ incorrectly inserted
• Insert (fresh) batteries correctly
– Distance/ angle between the set too large
• Reduce the distance/ angle
Poor radio reception
– Weak radio signal
• FM / AM: Adjust the FM / AM telescopic aerial
indication
– CD-R(W) is blank/ not finalized
• Use a finalized CD-R(W)
indication
– No CD inserted
• Inserted a suitable disc
– CD badly scratched or dirty
• Replace/ clean CD, see Maintenance
– Laser lens steamed up
• Wait until lens has cleared
The CD skips tracks
– CD damaged or dirty
• Replace or clean CD
– shuffle or program is active
• Switch off shuffle / program
Sound skips during MP3 playback
– MP3 file made at compression level exceeding
320kbps
• Use a lower compression level to record CD
tracks into MP3 format
– Disc damaged or dirty
• Replace or clean disc
Cannot find desired MP3 title
– Wrong file extension used and/ or file name
with unsuitable text characters used
• Make sure the file names are typed in English
text characters an that the MP3 files end with
.mp3
If a fault occurs, first check the points listed below before taking the set for repair. If you are
unable to remedy a problem by following these hints, consult your dealer or service center.
WARNING:
Do not open the set as there is a risk of electric shock! Under no
circumstances should you try to repair the set yourself, as this will invalidate the
warranty.
Philips, P.O. Box 520890, Miami, FL 33152 (402) 536-4171
One (1) Year Free Product Exchange
PHILIPS LIMITED WARRANTY
PHILIPS CONSUMER ELECTRONICS warrants this
product against defect in material or workmanship, subject to
any conditions set forth as follows:
PROOF OF PURCHASE:
You must have proof of the date of purchase to exchange the
product. A sales receipt or other document showing the prod-
uct, the date that you purchased the product, as well as the
authorized retailer included, is considered such proof.
COVERAGE:
Warranty coverage begins the day you buy your product. For a
period of one (1) year from the date of purchase, if the product
is determined to be defective, Philips will exchange the defec-
tive product with a new or renewed product, at its option, at
no charge. The replacement product is covered only for the
warranty period of the original product. When the warranty on
the original product expires, the warranty on all replaced prod-
ucts also expires. When it is necessary for you to ship the
product to Philips for exchange, you will pay the shipping cost
for shipment to Philips. Philips will pay the shipping costs when
returning a product to you.
Note: The exchange model supplied will be the most compara-
ble one in Philips current inventory. Shipping of your product to
Philips implies intent to follow the specified requirements of the
warranty and exchange program. Product received by Philips
cannot be returned. Replacement product can only be sent if all
warranty requirements are met. Failure to follow all require-
ments can result in delay of exchange process.
EXCLUDED FROM WARRANTY COVERAGE
Your warranty does not cover:
• Shipping charges to return defective product.
• Labor charges for installation or setup of the product, adjust-
ment of customer controls on the product, and installation
or repair of antenna systems outside of the product.
• Product repair and/or part replacement because of improper
installation, connections to improper voltage supply, abuse,
neglect, misuse, accident, unauthorized repair or other cause
not within the control of Philips.
• Damage occurring to product during shipping when improp-
erly packaged or cost associated with packaging.
• A product that requires modification or adaptation to enable
it to operate in any country other than the country for
which it was designed, manufactured, approved and/or
authorized, or repair of products damaged by these modifica-
tions.
• A product used for commercial or institutional purposes
(including but not limited to rental purposes).
• Products lost in shipment and no signature verification of
receipt can be provided.
• Products sold AS IS or RENEWED.
WHERE WARRANTY EXCHANGE IS AVAILABLE:
Exchange is available in all countries where Philips officially dis-
tributes the product. In countries where Philips does not dis-
tribute the product, the local Philips organization will attempt
to exchange the product, although there may be a delay if the
appropriate product is not readily available, or special customs
processes are implied.
FOR EXCHANGE IN THE U.S.A., PUERTO RICO, OR
U.S. VIRGIN ISLANDS…
Contact Philips Customer Care Center at:
1-800-531-0039
FOR EXCHANGE IN CANADA…
1-800-661-6162 (French Speaking)
1-800-531-0039 (English or Spanish Speaking)
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS
THE EXCLUSIVE REMEDY OF THE CONSUMER. PHILIPS
SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSE-
QUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR
IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO
THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIM-
ITED IN DURATION TO THE DURATION OF THIS WAR-
RANTY.
Some states do not allow the exclusions or limitation of inci-
dental or consequential damages, or allow limitations on how
long an implied warranty lasts, so the above limitations or
exclusions may not apply to you. In addition, if you enter into a
service contract agreement with the PHILIPS partnership within
ninety (90) days of the date of sale, the limitation on how long
an implied warranty lasts does not apply.
EL6587E001 / 01-04
This warranty gives you specific legal rights. You may have other rights which vary from state/province to state/province.