Polycom SoundPoint IP 600 SIP - Manual (Page 10)

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User Guide
Multiple Keys Per Line
Each line on the phone can be configured to have more than one line key associated with it. In this case, the
display would look like the following:
Multiple Call Appearance
Each line on the phone can be configured to have one or more call appearances. More than one call appearance
is useful if there is an active call and an incoming call rings on the same line. In the first example on the right,
extension 0 is in an outbound call with 0. The second example shows an incoming call from John Brown.
To answer the call, put the original call on hold or press the key to access the new call. Softkey labels are
updated on the display with the following options:
• Answer the incoming call. This places the original call on hold and refreshes the softkey labels as shown
in the third example. If more than two call appearances are in use, two appear on the display and the total
number is indicated by a counter at the bottom right corner of the display. For example, “/” indicated that
the highlighted call is the second one out of a total of three.
• Reject the incoming call.
• Forward the incoming call to another extension.
In the example, another outbound call can be placed on the same first line.
. Press Hold during the first call.
. Press NewCall to obtain a dial tone and a new call appearance for a second call.
Example Example Example