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Troubleshooting – Linear M&S DMC-10RS User Manual

Page 18

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16

Troubleshooting

SYMPTOM

CAUSE

SOLUTION

No hub status
indicators lit

No power to hub

Check power
supply input &
output voltage

Hub station status
indicator not lit on
an installed station

Wiring error

Check Cat-5
wiring, redo wiring
if necessary

Expansion hub
status indicator not
lit (with expansion
hub installed)

Wiring error or
no power to
expansion hub

Check Cat-5 wiring to
expansion hub, redo
wiring if necessary,
check expansion
hub power supply

Hum or buzz in audio

Electrical interference

Check for station
Cat-5 wiring near
AC power wires or
near lamp dimmers

Door station sounds
wrong chime

Door station wired to
wrong hub connector

Wire door station
to a different hub
connector for the
correct chime

Stations came out
of constant modes

Power interruption
at hub

Reset stations into
constant modes

Station will not
go into Privacy
Mute Mode

Hub mute dipswitch
for station set to OFF

Set hub mute
dipswitch for
station to ON

Station will not go
into Do-not-disturb
Mode

Hub mute dipswitch
for station set to OFF

Set hub mute
dipswitch for
station to ON

Station will not
activate door release

Hub door release
dipswitch for
station set to OFF

Set hub door
release dipswitch
for station to ON

Cannot monitor
a station in
Listen Mode

Station to monitor
set to Privacy
Mute Mode or
Do-not-disturb Mode

Take station
out of Privacy
Mute Mode or
Do-not-disturb Mode
by pressing MUTE

Low or no intercom
volume

Station’s volume
control set low or off

Reset station’s
volume control

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