Linksys HomeLink HPPO200 - Manual (Page 18)

Troubleshooting
This section provides possible solutions to problems regarding the installation
and operation of the HomeLink Phoneline Router. Read below description to
solve your problems. If you can’t find an answer here, check the Linksys web-
site at www.linksys.com.
1. I Can’t connect to the HomeLink Phoneline Router.
• The HomeLink Phoneline Router is properly installed, all connections
are OK, and it is powered ON.
• Make sure that your PC and the HomeLink Phoneline Router are on the
same network segment. If you are not sure, initiate the DHCP function,
let the PC get the IP address automatically.
• Make sure that your PC is using an IP Address within the default range
of 192.168.1.2 to 192.168.1.254 and thus compatible with the HomeLink
Phoneline Router default IP Address of 192.168.1.1
• Also, the Subnet Mask should be set to 255.255.255.0 to match the
HomeLink Phoneline Router. In the HomeLink Phoneline Router, you
can check these settings by using Control Panel-Network to check the
Properties for the TCP/IP protocol.
2. The Diag LED stays lit when it shouldn’t.
• The Diag LED lights up when the device is first powered up. Meantime,
the system will boot up itself and check for proper operation. After fin-
ishing the checking procedure, the LED turns off to show the system is
working fine. If the LED remains lit after this time, the device is not
working properly. Try to re-flash the firmware by assigning a static IP
address to the computer, then upgrade the firmware again. If that doesn’t
help, contact your dealer for further inspection.
3. I can’t browse through the HomeLink Phoneline Router.
• Check if both ends of the network cable and power adapter are properly
connected. Check if the status LEDs on the front panel are functioning
properly.
The DMZ Host setting allows one local user to be exposed to the Internet to
use a special-purpose service such as Internet gaming or Video-conferencing.
To expose one computer, enter the computer’s IP address and click the Apply
button. Deactivate DMZ by entering a zero.
Phoneline 10M Cable/DSL Router
30
Common Problems and Solutions
29
HomeLink™ Series
DMZ Host