Troubleshooting guide – LG WM2016C User Manual
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TROUBLESHOOTING GUIDE
• Water supply is not adequate in
area.
• Water supply taps are not
completely open.
• Water inlet hose is bent.
• The filter of the inlet hose clogged.
• Drain hose is bent
or clogged.
• The drain filter is clogged.
• Load is too small.
• Load is out of balance.
• The appliance has an imbalance
detection and correction system. If
individual heavy articles are loaded
(bath mat, bath robe, etc.) and the
imbalance is too great, after several
attempts to restart the spin cycle the
machine will stop and the error code
will be displayed.
• Is the door opened or not
completely closed?
• The water overfills due to the
faulty water valve.
• The water level sensor
malfunction.
• Overload in motor.
• The washer experienced a power
failure.
Check another tap in the house.
Fully open tap.
Straighten hose.
Check the filter of the inlet hose.
Clean and straighten the drain hose.
Clean the drain filter.
Add 1 or 2 similar items to help
balance the load.
Rearrange load to allow proper
spinning.
Close the door completely.
If it is not released, call for service.
Unplug the power plug and call for service.
Close the water tap.
Unplug the power plug.
Call for service.
Restart the cycle after 30 minutes. If LE is
not released, call for service.
Restart the cycle.
Problem
Possible Cause
Solution