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Before calling for service – LG DLEX3001W User Manual

Page 39

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BEFORE CALLING FOR SERVICE

(cont.)

Problem

Possible Causes

Solutions

Steam doesn’t

generate but no error

code is shown.

• Water level error.

• Unplug dryer and call for service.

Garments still

wrinkled after

STEAMFRESH

.

• Too many or too different

types of garments in dryer.

• Small loads of 1 to 5 items work best.
• Load fewer garments. Load similar-type garments.

There are no creases

left on garment after

STEAMFRESH

.

• The function of this cycle

is to remove wrinkles from

fabric.

• Use an iron to make creases.

Garments have

static after REDUCE

STATIC.

• This is normal.

• Depends on individual moisture level in skin.

Garments are too

damp or too dry after

REDUCE STATIC.

• Correct drying options not

selected.

• Select load weight manually before starting

REDUCE STATIC option.

Garments are not

uniformly damp after

EASY IRON.

• This is normal.

• Depends on the amount or type of garments.

Water drips from door
during Steam Cycle.

• This is normal.

• This is steam condensation on door surface.

Steam is not visible

during Steam Cycle.

• This is normal.

• Steam vapor is difficult to see when the door is

closed.

Drum does not turn

during Steam Cycle.

• This is normal.

• The drum is turned off so that the steam vapor

The drum is turned off so that the steam vapor

remains in the drum.

Cannot see steam

vapor at the

beginning of cycle.

• This is normal.

• Steam is released at different stages of the cycle

Steam is released at different stages of the cycle

for each option.

• MORE TIME button pressed.

Odors remain in

clothing after

STEAMFRESH

.

• STEAMFRESH

did not

remove odor completely.

• Fabrics containing strong odors should be

washed in a normal cycle.

The display shows

BULKY LOAD.

• Pressing the MORE TIME button several times will

Pressing the MORE TIME button several times will

set the cycle for a large load such as a comforter.

2 bars are displayed

In the LCD

screen.

• Ductwork is slightly too

long or has too many

turns/restrictions.

• Partial blockage of the

ductwork due to lint buildup.

• Install a shorter or straighter duct run. See the

Install a shorter or straighter duct run. See the

Installation Instructions.

• Ductwork should be checked/cleaned soon.

Ductwork should be checked/cleaned soon.

Dryer can be used in this condition, but drying times

may be longer.

• If “END OF CYCLE” is displayed after the end of

cycle, it will be off in 4 minutes. If POWER button

is pressed or the door is opened, power will be off

immediately.

4 bars are displayed
In the LCD screen.

• Ductwork is too long or has

too many turns/restrictions.

• Significant blockage of the

ductwork due to lint buildup

or debris.

• Install a shorter or straighter duct run. See the

Install a shorter or straighter duct run. See the

Installation Instructions.

• Ductwork should be checked/cleaned soon.

Ductwork should be checked/cleaned soon.

Dryer can be used in this condition, but drying times

may be longer.

• If “NEED FLOW CHECK” is displayed after the end

of cycle, it will be off in 2 hours. If POWER button

is pressed or the door is opened, power will be off

immediately.

END OF CYCLE

THE DUCTWORK HAS

A BLOCKAGE THAT NEEDS

TO BE REMOVED

IMMEDIATELY.

NEED FLOW CHECK

CHECK FILTER light

is on during the

drying cycle

• Lint filter is almost clogged

or full.

• Pause the drying cycle and clean the lint filter.