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Troubleshooting – Logitech K350 User Manual

Page 14

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14

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Logitech® Wireless Keyboard K350

Visit www.logitech.com/comfort for more information about using your product, and for ergonomics.

Troubleshooting

Keyboard is not working

Is the Power on?

The power switch for

the keyboard must be in the ON position.

Battery LED should light green.
How are the batteries?

Check the

keyboard battery installation or replace the

batteries. The keyboard uses two AA alkaline

batteries.
Check the Unifying receiver.

Plug the

Unifying receiver into a different USB port.

Remove any metal object between the

Unifying receiver and the keyboard that may interfere with reception.
Re-establish the connection.

Use the Unifying software to reset the connection

between the keyboard and Unifying receiver. Refer to the Unifying section in this guide

for more information (p. 13).
Move closer?

Try moving the keyboard closer to the Unifying receiver, or plug the

Unifying receiver into the receiver extender cable to bring it closer to the keyboard.
Install the Logitech SetPoint Software.

To enable

and customize the keyboard hotkeys (F-keys, Zoom keys,

Vista keys, and media keys), install the Logitech SetPoint

Software.
Restart the computer.