Lenovo NONE FOUND 3000 V100 - Manual (Page 5)

Contents
Read first . . . . . . . . . . . . . v
Chapter 1. Finding information . . . . . 1
This guide and other publications . . . . . 1
Finding information with the Lenovo Care
button . . . . . . . . . . . . . . 2
Chapter 2. Caring for your computer . . . 3
Chapter 3. Solving computer problems . . 7
Frequently asked questions . . . . . . . 8
Diagnosing problems . . . . . . . . . 10
Troubleshooting . . . . . . . . . . . 10
Error messages . . . . . . . . . . 10
Errors without messages . . . . . . . 13
A password problem . . . . . . . . 14
Keyboard problems . . . . . . . . 14
Standby or hibernation problems . . . . 14
Computer screen problems . . . . . . 16
Battery problems . . . . . . . . . 17
A hard disk drive problem . . . . . . 18
A startup problem . . . . . . . . . 18
A fingerprint authentication problem . . . 18
Other problems . . . . . . . . . . 18
Chapter 4. Recovery options . . . . . . 21
Using Rescue and Recovery . . . . . . . 21
Restoring factory contents . . . . . . . 21
Recovering data . . . . . . . . . . . 22
Chapter 5. Upgrading and replacing
devices . . . . . . . . . . . . . 23
Replacing the battery . . . . . . . . . 23
Upgrading the hard disk drive . . . . . . 24
Replacing memory . . . . . . . . . . 27
Chapter 6. Getting help and service . . . 31
Getting help and service . . . . . . . . 31
Getting help on the Web . . . . . . . . 31
Calling the Customer Support Center . . . 31
Getting help around the world . . . . . . 33
Appendix A. Warranty information . . . . 35
Warranty Information . . . . . . . . . 35
Warranty Period . . . . . . . . . 35
Types of Warranty Service . . . . . . 35
Worldwide telephone list . . . . . . . 37
Appendix B. Customer Replaceable Units
(CRUs) . . . . . . . . . . . . . 41
Appendix C. Features and Specifications 43
Features . . . . . . . . . . . . . 43
Specifications . . . . . . . . . . . 44
Appendix D. Notices . . . . . . . . . 47
Notices . . . . . . . . . . . . . . 47
Television output notice . . . . . . . 48
Electronic emissions notices . . . . . . . 48
Federal Communications Commission
(FCC) Statement . . . . . . . . . 48
Industry Canada Class B emission
compliance statement . . . . . . . . 49
Avis de conformité à la réglementation
d’Industrie Canada . . . . . . . . . 49
European Union EMC Directive
conformance statement . . . . . . . 49
Important information for the European
Directive 2002/96/EC . . . . . . . . . 50
IBM Lotus Software Offer . . . . . . . 51
Trademarks . . . . . . . . . . . . 53
Index . . . . . . . . . . . . . . 55
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