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Before calling for service – LG PROTOCOL P154 User Manual

Page 36

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Problem

Possible Causes

Solutions

Dryer does not heat

• house fuse is blown, circuit

breaker has tripped, or

power outage has occurred.

• Gas supply or service turned

off (gas models only).

• Reset circuit breaker or replace fuse. Do not

increase fuse capacity. If the problem is a

circuit overload, have it corrected by a qualifi ed

electrician.

• Confi rm that the house gas shutoff and the dryer

gas shutoff are both fully open.

BEFORE CALLING FOR SERvICE

Your dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an

early stage. If your dryer does not function properly or does not function at all, check the following before

you call for service.

Dryer will not

turn on

• Power cord is not properly

plugged in.

• house fuse is blown, circuit

breaker has tripped, or

power outage has occurred.

• Make sure that the plug is plugged securely into a

grounded outlet matching the dryer’s rating plate.

• Reset circuit breaker or replace fuse. Do not increase

fuse capacity. If the problem is a circuit overload,

have it corrected by a qualifi ed electrician.

Greasy or dirty spots

on clothes

• Fabric softener used

incorrectly.

• Clean and dirty clothes being

dried together.

• Clean and dirty clothes being

dried together.

• Confi rm and follow the instructions provided with

your fabric softener.

• Make sure to use your dryer to dry only clean

items, because dirty items can soil clean clothes

placed in the same or subsequent loads.

• Stains on dried clothes are actually stains that

weren’t removed during the washing process.

Make sure that clothes are being completely

cleaned according to the instructions for your

washer and detergent.

Display shows error

code tE1 or tE2

• Thermistor is malfunctioning.

• Turn off the dryer and call for service.

Lint on clothes

• Lint fi lter not cleaned

properly.

• Laundry not sorted properly.

• Excess static in clothes.

• Dryer is overloaded.
• Tissue, paper, etc., left

in pockets.

• Make sure the lint fi lter is cleaned before every

load. With some loads that produce high amounts

of lint, it may be necessary to clean the fi lter

during the cycle.

• Some fabrics are lint producers (i.e., a fuzzy white

cotton towel) and should be dried separately from

clothes that are lint trappers (i.e., a pair of black

linen pants).

• See the Excess static in clothes after drying

section below.

• Divide larger loads into smaller loads for drying.
• Check pockets thoroughly before washing and

drying clothes.

Excess static in

clothes after drying

• Fabric softener not used or

used incorrectly.

• Clothes dried too long

(overdried).

• Drying synthetics, permanent

press, or synthetic blends.

• Use a fabric softener to reduce static electricity.

Be sure to follow the manufacturer’s instructions.

• Overdrying a load of laundry can cause a buildup

of static electricity. Adjust settings and use a

shorter drying time, or use SENSOR DRY cycles.

• These materials can cause static buildup. Try

using a fabric softener.

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