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Troubleshooting, Check the following before calling for service – LG D2342P User Manual

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ENG

ENGLISH

TROUBLESHOOTING

TROUBLESHOOTING

Check the following before calling for service.

No image appears
Is the power cord of the display

connected?

y

Check and see if the power cord is connected properly to the power
outlet.

Is the power indicator light on?

y

Press the Power button.

Is the power on and the power

indicator blue or green?

y

Adjust the brightness and the contrast.

Is the power indicator flickering?

y

If the display is in power saving mode, try moving the mouse or
pressing any key on the keyboard to bring up the screen.

y

Try to turn on the PC.

Do you see an "OUT OF RANGE"

message on the screen?

y

This message appears when the signal from the PC (video card) is
out of horizontal or vertical frequency range of the display. See the
'Specifications' section of this manual and configure your display
again.

Do you see a "CHECK SIGNAL

CABLE" message on the screen?

y

This message appears when the signal cable

y

between your PC and your display is not

y

connected. Check the signal cable and try again.

Do you see a "OSD LOCKED" message on the screen?
Do you see “OSD LOCKED” when

you push MENU button?

y

You can secure the current control settings, so that they cannot be
inadvertently changed. You can unlock the OSD controls at any time
by pushing the MENU button for several seconds: the message

y

“OSD UNLOCKED” will appear.

Display image is incorrect
Display Position is incorrect.

y

Press the

AUTO/SET button to automatically adjust your display

image to the ideal setting. If the results are unsatisfactory, adjust the
image position using the

H position and V position icon in the on

screen display.

On the screen background, vertical

bars or stripes are visible.

y

Press the

AUTO/SET button to automatically adjust your display

image to the ideal setting. If the results are unsatisfactory, decrease
the vertical bars or stripes using the

CLOCK icon in the on screen

display.

Any horizontal noise appearing in

any image or characters are not

clearly portrayed.

y

Press the

AUTO/SET button to automatically adjust your display

image to the ideal setting. If the results are unsatisfactory, decrease
the horizontal bars using the

PHASE icon in the on screen display.

y

Check Control

Panel ► Display ► Settings and adjust the display to

the recommended resolution or adjust the display image to the ideal
setting. Set the color setting higher than 24 bits (Color Quality).

y

y

Check Control

Panel ► Display ► Settings and see if the frequency or the resolution were changed.

If yes, readjust the video card to the recommend resolution.

y

y

If the recommended resolution (optimal resolution) is not selected, letters may be blurred and the
screen may be dimmed, truncated or biased. Make sure to select the recommend resolution.

y

y

The setting method can differ by computer and O/S (Operation System), and resolution mentioned
above may not be supported by the video card performance. In this case, please ask to the computer
or the video card manufacturer.

CAUTION