Kohler Bath Whirlpool K-812-N1 - Manual (Page 12)

Troubleshooting (cont.)
Symptoms Probable Causes Recommended Action
3. Pump operates but
neckjets do not turn on.
Indicator bar on user
keypad is NOT flashing.
A. Neckjet line is blocked. A. Disconnect neckjet hoses and
remove blockage.
B. Wiring harness from neckjet to
control is loose, disconnected or
damaged.
B. Check wiring for proper
connections. Replace wiring
harness if necessary.
C. Butterfly valve does not work. C. Replace butterfly valve.
D. Control does not work. D. Replace control.
4. Water flows from neckjets,
but neckjets do not pulse.
A. Wiring harness from neckjet
pulse canister to control is loose,
disconnected or damaged.
A. Check wiring for proper
connections. Replace wiring
harness if necessary.
B. Pulse canister does not work. B. Replace pulse canister.
C. Control does not work. C. Replace control.
1019490-5-C 12 Kohler Co.