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Help – Kenwood Excelon DDX812 User Manual

Page 105

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English 105

Help?

Troubleshooting

Some functions of this unit may be disabled by
some settings made on this unit.

!

• Cannot set up the subwoofer.

• Cannot set up subwoofer phase.

• No output from the subwoofer.

• Cannot set up the low pass filter.

• Cannot set up the high pass filter.

Subwoofer is not set to On.

(page 64)

The Dual zone function is enabled.

Control> (page 94)

!

Cannot set up the subwoofer phase.

Subwoofer is not set to On.

(page 64)

Low pass filter is set to Through.

Network Setup> (page 68)

!

• Cannot select the output destination of the

subsource in the Dual zone.

• Cannot adjust the volume of the rear

speakers.

The Dual zone function is disabled.

Control> (page 94)

!

Cannot play audio files.

"CD Read" of (page 72) is set

to "2".

!

Cannot Folder select.

The Scan play or Random play function is

enabled.

!

Cannot perform Repeat play.

The PBC function is enabled.

!

• Cannot set up the equalizer.

• Cannot set up the crossover network.

The Dual zone function is enabled.

Control> (page 94)

What might seem to be a malfunction in your unit
may just be the result of slight misoperation or
miswiring. Before calling service, first check the
following table for possible problems.

General

?

The Touch Sensor Tone doesn’t sound.

The preout jack is being used.

The Touch Sensor Tone can’t be output from

the preout jack.

Tuner source

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Radio reception is poor.

The car antenna is not extended.

Pull the antenna out all the way.

The antenna control wire is not connected.

Connect the wire correctly, referring to the

section on .

Disc source

?

The specified disc does not play, but another

one plays instead.

The specified CD is quite dirty.

Clean the CD.

The disc is loaded in a different slot from that

specified.

Eject the disc magazine and check the

number for the specified disc.

The disc is severely scratched.

Try another disc instead.

Audio file source

?

The sound skips when an Audio file is being

played.

The media is scratched or dirty.

Clean the media, referring to the CD
cleaning of the section on
(page 6).

The recording condition is bad.

Record the media again or use another

media.

Navigation

?

The touch panel control of the navigation

system does not work.

Navigation software is not the latest version.

Update the navigation software. For how to
update the software, refer to the instruction
manual of the navigation unit.